Heather Morrison
Rockvale
Summary
Efficient Escrow Officer with many years of experience making real estate transactions seamless for buyers, sellers, and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings.
Overview
17
17
years of professional experience
Work History
Escrow Officer
American Title and Escrow Services, LLC
Brentwood
11.2021 - Current
- Answer phones to enhance customer service experience and resolve issues promptly. Facilitate effective communication with all clients through prompt email interactions. Setup new files and order title searches. Review title commitments to ensure accuracy.
- Obtained payoffs, judgments, UCCs, estate documents, and Operating Agreements. Reviewed metes and bounds in relation to surveys for accuracy. Acquired Certificates of Trust and Final Divorce Decrees as needed. Processed releases and over-the-limit approvals efficiently. Conducted thorough assessments of estate documentation for both testate and intestate cases.
- Manage submission of title work to lenders and 1031 documentation to Exchange companies. Develop comprehensive CD with necessary invoices and broker fees. Execute file balancing and disbursement procedures efficiently. Finalize post-closing activities and preparing title policies.
Escrow Processor
TN Title Services, LLC
Brentwood
05.2009 - 11.2021
- Generated title commitments and submitted title work to lenders.
- Managed comprehensive cash-closing activities.
- Coordinated with buyers, sellers, and agents throughout the escrow process.
- Operated remotely on a frequent basis.
- Facilitated assistance throughout various offices in TN.
Escrow Processor
Richmond Title
Nashville
06.2008 - 04.2009
- Communicated with all clients, coworkers & managers on status of files.
- Prepared closings for Tennessee & Georgia.
- Coordinated efforts to clear titles across entire office.
Education
BBA - Office Management
MTSU
Murfreesboro, TN05-2002
Skills
- Attention to detail
- Customer communication
- Escrow management
- Problem solving
- Organizational skills
- Multitasking capacity
Affiliations
- I enjoy spending time with my husband and 2 our teenagers. I love to attend church, read, play piano, quilting and cross-stitching.
References
References available upon request.
Timeline
Escrow Officer
American Title and Escrow Services, LLC
11.2021 - Current
Escrow Processor
TN Title Services, LLC
05.2009 - 11.2021
Escrow Processor
Richmond Title
06.2008 - 04.2009
BBA - Office Management
MTSU
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