Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Payne

Jackson,TN

Summary

Dedicated CNA with extensive experience at Adoration, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance patient satisfaction through effective communication and emotional support. Committed to maintaining HIPAA compliance and promoting infection control practices, ensuring a safe and dignified environment for all patients.

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CNA

Adoration
04.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Check blood sugars

CNA

Volunteer Home Health
08.2019 - 04.2024

CNA

Bells Nursing Home
05.2015 - 10.2019

Education

High School Diploma -

Crockett County High School
Alamo, TN
05.2015

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Medication administration
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Physical stamina
  • Health monitoring
  • Infection control practices
  • Toileting assistance
  • Patient hygiene assistance
  • Medication assistance
  • Recording vital signs
  • Safety precautions
  • Collecting vital signs
  • Bedside manner
  • Electronic charting
  • Direct patient care
  • Documenting behaviors
  • Medical terminology
  • Healthcare ethics
  • Specimen collection
  • Valid State driver's license
  • Medical records management
  • Conducting intakes
  • Pediatric care
  • Medical office administration

Certification

CPR

CNA

Timeline

CNA

Adoration
04.2024 - Current

CNA

Volunteer Home Health
08.2019 - 04.2024

CNA

Bells Nursing Home
05.2015 - 10.2019

High School Diploma -

Crockett County High School
Heather Payne