Heather Ramsey
Bradyville
Summary
Dynamic and detail-oriented baker with a proven track record at The Mercantile Cafe, specializing in high-quality baked goods and exceptional customer service. Adept in food safety and sanitation, I consistently enhanced customer satisfaction while maintaining cleanliness standards, resulting in repeat business and a thriving bakery environment.
Overview
23
23
years of professional experience
Work History
Baker/cater/food Prep
The Mercantile Cafe
12.2018 - 03.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Deli/Bakery Manager
Wal-Mart
06.2001 - 04.2013
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Kitchen Manager
West Main Brick Oven
07.2016 - 12.2018
Baker/caterer
Sweet Tea Bakery
04.2014 - 04.2016
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
High School Diploma - All
Cannon County High School
Woodbury, TN05.1995
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Cleanliness standards
- Kitchen safety
- Adaptive and creative
- Quality control
- Oven operation
Timeline
Baker/cater/food Prep
The Mercantile Cafe
12.2018 - 03.2024
Kitchen Manager
West Main Brick Oven
07.2016 - 12.2018
Baker/caterer
Sweet Tea Bakery
04.2014 - 04.2016
Deli/Bakery Manager
Wal-Mart
06.2001 - 04.2013
High School Diploma - All
Cannon County High School
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