Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Saint

Olivehill

Summary


Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures, combined with skills in communication and teamwork. Ready to use and develop patient care and clinical assistance skills in phlebotomist role.

Overview

5
5
years of professional experience

Work History

Office Assistant

Parris Manufacturing
05.2023 - 07.2023
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.

Recreation Assistant

Up the Creek Kayak & Canoe Rentals
05.2018 - 06.2021
  • Maintained a safe and clean facility, ensuring a positive environment for all users.
  • Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
  • Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Monitored participant behavior during activities closely while enforcing rules consistently when necessary.
  • Collaborated with team members to develop new programs, increasing participation rates.
  • Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Coordinated scheduling for various programs and activities, maximizing facility usage and accommodating diverse needs.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Conducted regular maintenance checks on recreational facilities, ensuring safe and enjoyable environment for all.

Office Manager

H&R Block
01.2020 - 05.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Science - Diagnostic Medical Sonography

Northwest Shoals Community College
Muscle Shoals, AL
12-2027

High School Diploma -

Hardin County High School
Savannah, TN
05-2008

Skills

  • Customer service
  • Time management
  • Positive attitude
  • Data entry
  • Patient care
  • Maintaining confidentiality
  • HIPAA compliance
  • Compassion and empathy

Timeline

Office Assistant

Parris Manufacturing
05.2023 - 07.2023

Office Manager

H&R Block
01.2020 - 05.2020

Recreation Assistant

Up the Creek Kayak & Canoe Rentals
05.2018 - 06.2021

Associate of Science - Diagnostic Medical Sonography

Northwest Shoals Community College

High School Diploma -

Hardin County High School

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Heather Saint