Heather Suggs
Morristown
Summary
Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions. A strong love for the law enforcement field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Jefferson Memorial Hospital
01.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Medical Assistant
Knox County Sheriff's Office
01.2024 - 10.2024
- Go into Pod's and pass out medications to Inmates.
- Check Blood Sugars
- Check Blood pressures.
Certified Medical Assistant (CMA)
Womens Healthcare of Morristown
06.2022 - 01.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Judicial Commissioner
Hamblen County Justice Center
11.2021 - 05.2022
- Set bonds and issue warrants.
- Interviewed Inmates.
Medical Assistant
The Kidney and Hypertension Center
01.2020 - 11.2021
- Scheduled appointments, took co pays and payments, check in and check out, Vitals, medication refills, Prior Authorizations.
Medical Assistant
HealthStar Physicians, P.C.
01.2014 - 01.2018
Education
Associates - Criminal Justice
American Public University
06.2023
Certificate - Certified Medical Assistant
Roane State Community College
01.2013
High school diploma - undefined
James Madison High School
Bachelor of Arts - Criminal Justice
American Public University
08-2025
Skills
- Insurance Verification
- Experience Administering Injections
- EMR Systems
- Vital Signs
- Medical Office Experience
- Medical Records
- Medical Billing
- Patient Care
- ICD-10
- Medical terminology
- Organizational skills
- Front desk
- Office experience
- QuickBooks
- Time management
- Sterile processing
- Anatomy knowledge
- Patient care
- Documentation review
- Microsoft Excel
- Phone etiquette
Certification
- CCMA Certification
- BLS Certification
- Certified Medication Aide
- Certified Medication Technician
- RMA
Timeline
Patient Care Technician
Jefferson Memorial Hospital
01.2025 - Current
Medical Assistant
Knox County Sheriff's Office
01.2024 - 10.2024
Certified Medical Assistant (CMA)
Womens Healthcare of Morristown
06.2022 - 01.2024
Judicial Commissioner
Hamblen County Justice Center
11.2021 - 05.2022
Medical Assistant
The Kidney and Hypertension Center
01.2020 - 11.2021
Medical Assistant
HealthStar Physicians, P.C.
01.2014 - 01.2018
Certificate - Certified Medical Assistant
Roane State Community College
High school diploma - undefined
James Madison High School
Associates - Criminal Justice
American Public University
Bachelor of Arts - Criminal Justice
American Public University
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