Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hector Serrano-Colon

Clarksville

Summary

Dynamic leader with a proven track record at Walmart, excelling in coaching and mentoring, and workplace safety compliance. Spearheaded team initiatives, enhancing productivity and fostering a culture of excellence. Skilled in conflict resolution and effective multitasking, significantly improving team performance and customer satisfaction.

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
03.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Food Server

China Wok
05.2018 - 03.2019
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Education

High School Diploma -

Northeast High School
Clarksville, TN
05-2018

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace Safety Compliance
  • Complaint resolution
  • Teamwork and collaboration
  • Excellent communication
  • Effective Multitasking
  • Idea development and brainstorming

Certification

  • Forklift Certification

Languages

Spanish
Native or Bilingual

Timeline

Team Lead

Walmart
03.2019 - Current

Food Server

China Wok
05.2018 - 03.2019

High School Diploma -

Northeast High School

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Hector Serrano-Colon