Heidi Hamilton
Bartlett
Summary
Professional sales expert with proven track record in developing and maintaining key client relationships to drive revenue growth. Known for delivering impactful sales strategies and achieving targets through effective team collaboration. Reliable team player with strong adaptability and negotiation skills.
Overview
16
16
years of professional experience
Work History
IT Sales Account Executive
Unistar Sparco
Millington, TN
09.2025 - Current
- Developed strong relationships with clients to understand their needs and provide tailored solutions.
- Executed daily sales operations, managing client accounts efficiently to ensure satisfaction.
- Collaborated with marketing team to create targeted campaigns, enhancing outreach efforts.
- Conducted market research to identify new business opportunities and inform sales strategies.
- Drive B2B sales by cold calling, door knocking,and setting appointments with key decision-makers across small and mid-size businesses
- Manage a pipeline of 150+ active leads, owning the full sales cycle from prospecting to contract execution and onboarding
- Oversee territory management, account development, and long-term client relationships
- Lead RFP and RFQ processes,coordinating pricing, proposals, and contracts completion
- Utilize ConnectWise CRM to track opportunities, forecast revenue. and manage client communications
Business Professional Advisor
Insperity Inc
Memphis,TN
04.2024 - 03.2025
- Collaborated with cross-functional teams to streamline client onboarding processes.
- Conducted comprehensive needs assessments to identify client challenges and solutions.
- Provided strategic HR and business solutions to SMB clients through consultive selling
- Built and maintained strong professional relationships to expand client portfolios
- Generated new opportunities through networking, referrals, and outbound prospecting
- Utilize Salesforce CRM uto track opportunities, forecast revenue, and manage client communications
Senior Account Executive
Comcast
Memphis, TN
09.2019 - 04.2024
- Developed and maintained strong client relationships to drive sales growth and retention.
- Conducted market research to identify new business opportunities and industry trends.
- Generated new businesses by targeting small-to-medium businesses through cold calling, canvassing, referrals, and partner relationships
- Built trusted advisor relationships using consultative B2B sales strategies
- Closed 30-40 new business accounts monthly, consistently exceeding quota 110-130%
- Exceeded sales goal by 200% in first month
- Created customized quotes and negotiated contracts to close new recurring revenue
Customer Support Specialist
Belnick
Olive Branch, MS
05.2017 - 08.2019
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Trained new team members on support protocols and system usage.
- Collaborated with cross-functional teams to streamline issue resolution processes.
- Analyzed customer feedback to identify trends and recommend improvements.
- Led initiatives to improve response times, resulting in enhanced service quality.
Lead Technical Sales Representative
T-Mobile
Memphis, TN
12.2015 - 05.2017
- Developed and delivered technical presentations to clients, enhancing product understanding.
- Collaborated with engineering teams to tailor solutions for customer requirements.
- Managed complex sales cycles while consistently exceeding monthly goals by 140-150%
- Conducted product demonstrations and explained features/benefits to align solutions with customer needs
- Drove 20-30%monthly revenue growth through new customer acquisition, upselling, and account expansion
- Identified additional sales opportunities to maximize customer lifetime value
Lead Retail Sales Consultant
Verizon Wireless
Memphis, TN
08.2009 - 05.2017
- Led team in achieving sales targets through effective training and mentoring of new consultants.
- Developed and implemented customer engagement strategies to enhance brand loyalty and service satisfaction.
- Increased store revenue by 30-40% monthly through consultative selling and customer-focused solutions
- Met and exceeded individual and team sales goals month-over-month
- Actively sold wireless services and devices while maintaining expert-level product knowledge
- Delivered exceptional customer service and educated customers to support informed purchasing decisions
- Used CRM systems to track sales activity and customer interactions
Education
Bachelor of Science - Information Technology
University of Memphis
Memphis, TN05-2018
Skills
- Objection handling
- Closing techniques
- CRM proficiency ( SalesForce ConnectWise Hubspot )
- Strategic prospecting
Accomplishments
- Consistently exceeded sales goals 20-40% month-over-month
- Achieved 200% of quota in first month of employment
- Closed 30-40 new accounts monthly 20 B2B outside sales
- Built strong referral and partner networks to sustain long-term revenue growth
Timeline
IT Sales Account Executive
Unistar Sparco
09.2025 - Current
Business Professional Advisor
Insperity Inc
04.2024 - 03.2025
Senior Account Executive
Comcast
09.2019 - 04.2024
Customer Support Specialist
Belnick
05.2017 - 08.2019
Lead Technical Sales Representative
T-Mobile
12.2015 - 05.2017
Lead Retail Sales Consultant
Verizon Wireless
08.2009 - 05.2017
Bachelor of Science - Information Technology
University of Memphis