Heidi Trimbur

• Maintained human resources information system and kept employee files up to date and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Assisted in pay plan creation, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
• Assisted with recruitment process by filtering applications, scheduling interviews, assisting in interview process and drafting offer letters and etc.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

In my time with Hudson Automotive Group I have worked as a receptionist, deal processor, warranty administrator, and more.

As a sales consultant I gained the most knowledge about the deal process and how to handle legally binding documents.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
• Developed strong product knowledge to address customer inquiries accurately and efficiently.