Helena Whitten
Nashville
Summary
Dedicated Medical Assistant with experience at Faith Family Medical Clinic, skilled in medical terminology and phlebotomy. Proven ability to enhance patient care through effective communication and critical thinking. Bilingual and committed to maintaining accurate medical records while fostering a friendly, positive environment for patients.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Faith Family Medical Clinic
Nashville
02.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, medications and treatments as directed by the physician.
Certified Patient Care Technician
Vanderbilt Medical Center
Nashville
03.2021 - 02.2024
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Answered incoming calls in a professional manner.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Education
Medical Assistant
Fortis College
Nashville, TN08-2024
Some College (No Degree) - Child Development
Middle Tennessee State University
Murfreesboro, TNSkills
- Medical terminology
- Bilingual
- Communication skills
- CPR
- Updating medical records
- Phlebotomy
- Vital signs monitoring
- Critical thinking
- Medical charting
- Friendly, positive attitude
- Customer service
Timeline
Medical Assistant
Faith Family Medical Clinic
02.2024 - Current
Certified Patient Care Technician
Vanderbilt Medical Center
03.2021 - 02.2024
Medical Assistant
Fortis College
Some College (No Degree) - Child Development
Middle Tennessee State University
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