Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helendria Graham

Jackson

Summary

Proven professional with extensive experience in customer service and cash handling, demonstrated during tenure at Walmart. Excelled in enhancing customer satisfaction and streamlining operations across various roles, including as a Patient Care Technician at Jackson Madison County General Hospital. Skilled in empathy and efficient transaction management, consistently maintaining high accuracy levels and promoting positive experiences.

Overview

2025
2025
years of professional experience

Work History

Cashier

Walmart
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Caregiver

Senior Solutions At Home Inc.
06.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Patient Care Technician

Jackson Madison County General Hospital
04.2023 - 12.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Education

Associate Of General Studies - Gender Studies

South Side High School
Jackson, TN
05.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Cash handling and management

Timeline

Caregiver

Senior Solutions At Home Inc.
06.2024 - Current

Patient Care Technician

Jackson Madison County General Hospital
04.2023 - 12.2023

Cashier

Walmart

Associate Of General Studies - Gender Studies

South Side High School

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Helendria Graham