Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heyward Sullivan

Nashville

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Old Natchez Country Club. Recognized for engaging guests and ensuring satisfaction during peak hours. Proficient in cash handling and adept at using POS systems, consistently delivering prompt and attentive service in fast-paced environments.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Old Natchez Country Club
08.2025 - Current
  • Provided exceptional customer service by attentively taking orders and addressing inquiries.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team members during peak hours, ensuring efficient food delivery and service flow.
  • Learned menu items thoroughly to accurately describe offerings and make recommendations.
  • Adapted quickly to new procedures and daily specials, demonstrating flexibility in fast-paced environment.

Server

Courtney's BBQ
03.2021 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Belmont University
Nashville, TN
05-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service

Timeline

Server

Old Natchez Country Club
08.2025 - Current

Server

Courtney's BBQ
03.2021 - 06.2024

High School Diploma -

Belmont University
Heyward Sullivan