Hitesh Kumar Dewangan
Product Owner | Certified CSPO, CSM, SAFe | Agile Expert
Chennai
Summary
Dynamic Product Owner and Scrum Master with around 12 years of experience delivering Agile-driven projects in Educational Technologies. Proven expertise in product lifecycle management, feature delivery, and cross-functional team leadership. Skilled in implementing Agile frameworks (Scrum, Kanban, SAFe), coaching teams, and improving workflows to drive faster delivery and better outcomes. Certified CSPO, CSM, and SAFe Advanced Scrum Master, proficient in tools like JIRA, Confluence, Figma, and development stacks (HTML, PHP, Drupal). Committed to aligning business goals with user needs to drive value and innovation.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Product Owner
Learnship Technologies Private Ltd
04.2022 - Current
- Defined product vision and roadmaps, prioritizing features based on ROI and user feedback.
- Successfully managed multiple high-impact projects, including:
Project OSCAR: Streamlined content creation processes through a custom-built CMS on Drupal 8, leading to improved efficiency and team productivity.
Activity Player: Delivered an interactive exercise platform, enhancing user engagement and learning outcomes.
TMS: Simplified training management workflows, enabling smoother administrative processes and improved reporting. - Conducted user acceptance testing (UAT) and incorporated user feedback to refine product features, leading to higher customer satisfaction.
- Led a 2-week design sprint in Barcelona, collaborating across teams to align on key initiatives and future product strategy.
- Optimized Agile processes, enhancing sprint performance and improving delivery timelines through better backlog management and team alignment.
Product Owner / Scrum Master
Learnship Technologies Private Ltd.
03.2019 - 03.2022
- Acted as interim Product Owner, managing the product backlog and aligning priorities with stakeholders.
- Key project deliveries:
Coach-TMS: Successfully integrated trainer-led sessions into the platform, driving greater adoption among users.
Learnship Classroom: Developed a virtual conferencing tool, facilitating seamless learner-trainer interactions. - Enhanced team collaboration through JIRA workflow improvements, ensuring transparency and efficiency for remote teams.
- Coached cross-functional teams on Agile principles, leading to better sprint outcomes and improved team productivity.
Scrum Master
Learnship Technologies (fka.Global English)
04.2014 - 02.2019
- Managed Agile transformation across global teams (US, Germany, Korea, India), ensuring consistent delivery of key projects:
Project REACH: Designed and launched a mobile app to support employee skill development.
Webshop: Delivered an eCommerce platform for language learning products, improving accessibility and usability. - Implemented SAFe methodologies and conducted Agile workshops to enhance team alignment and productivity.
- Introduced Kanban workflows to streamline processes and increase project visibility for stakeholders.
Associate Software Engineer
Learnship Technologies (fka.Pearson English)
01.2013 - 03.2014
- Developed front-end features for the company website using HTML, PHP, and JavaScript.
- Led Project Content Player, an interactive learning platform with video, audio, and quizzes.
- Contributed to the organizational Agile transformation, mentoring teams on Scrum practices.
Education
Master of Computer Applications (M.C.A) - Computer Science
Karunya University
Coimbatore 03.2010 - 01.2013
Bachelor of Science - Computer Science
Pt. Ravi Sankar University, Raipur
Bhilai 03.2006 - 03.2010
Skills
Product Roadmap Creation & Execution
Defining PRDs & Writing User Stories
Backlog Prioritization & Grooming
Feature Delivery & Lifecycle Management
Agile Frameworks: Scrum, SAFe, Kanban
Sprint Planning, Retrospectives, and Execution
User Acceptance Testing (UAT)
Agile Metrics: Velocity, Burndown Charts, Sprint Reports
Stakeholder Management & Communication
Driving ROI-focused Product Strategies
Facilitating Workshops & Design Sprints
Certification
CSPO (Certified Product Owner) from Scrum Alliance
Timeline
Product Owner
Learnship Technologies Private Ltd
04.2022 - Current
CSPO (Certified Product Owner) from Scrum Alliance
01-2022
Product Owner / Scrum Master
Learnship Technologies Private Ltd.
03.2019 - 03.2022
Certified SAFe 4 Practitioner
01-2018
Certified SAFe 4 Advanced Scrum Master
07-2016
CSM (Certified Scrum Master) from Scrum Alliance
10-2014
Scrum Master
Learnship Technologies (fka.Global English)
04.2014 - 02.2019
Associate Software Engineer
Learnship Technologies (fka.Pearson English)
01.2013 - 03.2014
Master of Computer Applications (M.C.A) - Computer Science
Karunya University
03.2010 - 01.2013
Bachelor of Science - Computer Science
Pt. Ravi Sankar University, Raipur
03.2006 - 03.2010
Languages
Hindi
Advanced
English
Advanced
Core Competencies
- Agile Leadership: Sprint Planning | Backlog Prioritization | UAT | Retrospectives
- Product Roadmaps: Vision Creation | Feature Definition | Requirement Gathering
- Technical Proficiency: JIRA | Confluence | Figma | Zephyr | Miro | AWS | CI/CD
- Process Optimization: Agile Metrics | Velocity Charts | Burndown Charts
- Team Collaboration: Cross-functional Teams | Stakeholder Management | International Teams
Key Projects
- Training Management System (TMS): Backend for scheduling and reporting, reducing administrative effort and scheduling time by 30%.
- Learnship Classroom: Virtual conferencing tool facilitating seamless trainer-learner interactions across global teams.
- Project REACH: Mobile app for business communication skills, boosting engagement rates by 30%.
- Webshop: eCommerce platform delivering language learning products, increasing accessibility and user adoption.
- Project OSCAR: Custom Drupal-based CMS enabling efficient content creation and publishing, improving team productivity by 20%.
- Activity Player: Learner-focused platform with flexible exercise modes, enhancing engagement and completion rates by 15%.
Technical Skills
- Tools: JIRA, Confluence, Figma, Notion, Zephyr, Trello, Miro, MS Office, AWS, GitHub
- Languages: HTML, CSS, JavaScript, PHP, Drupal
- Agile Metrics: Velocity Charts, Burndown Charts, Sprint Reports