Hollie Schmidt
Winchester
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
7
7
years of professional experience
Work History
Client Advocate
South Central Human Rescource Agency
Tullahoma, TN
12.2025 - Current
- Advocated for client needs by coordinating access to essential resources and services.
- Facilitated communication between clients and service providers to ensure comprehensive support.
- Developed individualized care plans by assessing client circumstances and goals effectively.
- Educated clients on available resources, guiding them through processes to achieve desired outcomes more efficiently.
- Established strong rapport with clients by maintaining open lines of communication and promptly addressing concerns.
Community Engagement Navigator
Elevance Health
Nashville, TN
09.2024 - 11.2025
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Led navigation strategies to enhance member experience and optimize healthcare access.
- Analyzed complex health data to identify trends and inform strategic decision-making for care management.
Property Assessor Office Clerk
Franklin County Courthouse
TN
01.2022 - 09.2024
- Access personal and real property for tax purposes
- Maintain updated values, details, and property information for the State of TN
Front End Manager
Food City
01.2021 - 01.2022
- Managed all front end employees
- Assisted customers to fulfill the best customer service we could offer
- Managed cash, checks, lottery and other forms daily
Teller 1
Ascend Federal Credit Union
01.2019 - 01.2021
- Provided all customers with account information and assisted with their personal accounts
- Managed money, balanced cash flow in and out daily
Education
High School -
Franklin County High School
01-2017
Skills
- Attention to detail
- Ability to collaborate effectively
- Exceptional communication
- Providing high-quality work performance
- Client relationship building
- Strong organization
- Teamwork and collaboration
Timeline
Client Advocate
South Central Human Rescource Agency
12.2025 - Current
Community Engagement Navigator
Elevance Health
09.2024 - 11.2025
Property Assessor Office Clerk
Franklin County Courthouse
01.2022 - 09.2024
Front End Manager
Food City
01.2021 - 01.2022
Teller 1
Ascend Federal Credit Union
01.2019 - 01.2021
High School -
Franklin County High School