Holly Dies
Hendersonville
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
7
7
years of professional experience
Work History
Teller
CedarStone Bank
Lebanon
06.2024 - Current
- Process high-volume financial transactions while maintaining accuracy and compliance with bank policies and regulations.
- Maintain and balance a cash drawer daily with strong attention to detail and accountability.
- Assist customers with account servicing, transactions, digital banking enrollment, and general banking inquiries.
- Protect customer privacy and confidential financial information in accordance with banking regulations and company standards.
- Perform operational duties including ATM maintenance, cash audits, cash shipment processing, and transaction reconciliation.
- Resolve customer concerns professionally while providing exceptional service and building positive client relationships.
- Collaborate with branch staff to ensure efficient daily operations and a consistent customer experience.
- Recognized during annual performance review for maintaining a positive attitude, professionalism, and strong commitment to customer confidentiality.
Sales Associate
Jcpennys
Mount Juliet
03.2023 - 06.2024
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Operated point-of-sale systems and processed cash, card, and electronic transactions accurately.
- Balanced cash drawers and maintained transaction accuracy throughout shifts.
- Assisted with merchandising, inventory management, and store presentation.
- Addressed customer questions and concerns professionally to promote a positive shopping experience.
- Supported loss prevention efforts by following company policies and procedures.
- Collaborated with team members to maintain efficient store operations during high-volume periods.
Assistant Teacher
GrowU Preschool
Hermitage
08.2019 - 08.2021
- Assisted teachers with daily lesson implementation and classroom organization.
- Monitored student behavior and encouraged positive classroom engagement.
- Used positive reinforcement techniques to encourage appropriate behavior and participation.
- Supported classroom operations for multiple age groups in a childcare setting.
- Built positive relationships with students, parents, and staff through effective communication.
- Maintained accurate records and documentation of student progress and activities.
- Adapted quickly to changing classroom needs and provided support wherever needed.
Education
Donelson Christian Academy
Hermitage, TNSkills
- Cash Handling & Reconciliation
- Transaction Processing
- Banking Operations
- Regulatory Compliance
- Customer Confidentiality
- Customer Service
- Customer Relationship Building
- Record Keeping
- Problem Resolution
- Microsoft Office Suite
- Team Collaboration
- Communication
References
References available upon request.
Timeline
Teller
CedarStone Bank
06.2024 - Current
Sales Associate
Jcpennys
03.2023 - 06.2024
Assistant Teacher
GrowU Preschool
08.2019 - 08.2021
Donelson Christian Academy