Hope Henry
Powell
Summary
Dynamic professional with extensive experience as a Jail to Work Case Manager at the Helen Ross McNabb Center, excelling in case management and relationship building. Proven ability to enhance client outcomes through effective problem-solving and meticulous case documentation, driving continuous improvement in service delivery and client self-sufficiency.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
12
12
years of professional experience
Work History
Jail to Work Case Manager
Helen Ross Mcnabb Center
02.2025 - Current
- Assisted clients in navigating resources and support services to address individual needs.
- Coordinated intake assessments to evaluate client eligibility for various programs.
- Developed and maintained case files, ensuring accurate documentation of client progress.
- Collaborated with multidisciplinary teams to create comprehensive care plans for clients.
- Provided ongoing support through regular follow-ups, addressing any emerging issues promptly.
- Educated clients on available community resources to enhance self-sufficiency and well-being.
- Monitored client outcomes, identifying trends and areas for improvement in service delivery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Calibration Specialist
Absolute Weighing Inc.
05.2016 - Current
- Calibrated precision instruments to ensure compliance with industry standards and specifications.
- Developed calibration procedures, enhancing accuracy and efficiency of equipment operations.
- Led training sessions for junior staff on calibration techniques and best practices.
- Analyzed calibration data to identify trends, driving improvements in measurement reliability.
- Implemented quality control measures to maintain high standards in equipment performance.
- Conducted regular audits of calibration records, ensuring compliance with regulatory requirements.
Substitute Teacher, K-5
Grace Christian Academy
12.2023 - 05.2024
- Implemented lesson plans to facilitate student learning and engagement in diverse classroom settings.
- Adapted instructional strategies to meet individual student needs and learning styles effectively.
- Collaborated with full-time teachers to ensure continuity of instruction and classroom management.
- Monitored student progress, providing feedback and support to promote academic development.
- Established a positive classroom environment that encouraged student participation and respect.
- Managed classroom behavior using effective techniques to maintain a conducive learning atmosphere.
- Assisted in the preparation of educational materials and resources for daily lessons.
- Communicated regularly with parents regarding student performance and classroom activities.
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
Student Intern and Substitute Teacher
Cedar Bluff Elementary School
08.2023 - 11.2023
- Assisted teachers in classroom management and lesson preparation.
- Supported student engagement through organizing educational activities and events.
- Collaborated with staff to implement individualized learning plans for students.
- Facilitated communication between parents and educators regarding student progress.
- Developed instructional materials to enhance curriculum delivery and student comprehension.
- Monitored student behavior and provided feedback to promote a positive learning environment.
- Coordinated school-wide initiatives, enhancing community involvement and support programs.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Swim Instructor
Tennova North Knoxville Medical Center
05.2021 - 12.2021
- Designed and implemented customized lesson plans for varied skill levels to enhance student engagement.
- Conducted safety briefings and enforced water safety protocols to minimize risks during lessons.
- Evaluated student progress through assessments, providing feedback to guide skill development.
- Mentored junior instructors, fostering a collaborative environment for knowledge sharing and professional growth.
- Developed effective communication strategies with parents to discuss student goals and achievements.
- Streamlined scheduling processes to optimize lesson availability and instructor assignments.
Head Swim Coach
First Baptist Academy & Preschool
08.2017 - 02.2018
- Developed and implemented training programs tailored to individual swimmer needs, enhancing overall performance.
- Led team practices, fostering competitive spirit while ensuring adherence to safety protocols.
- Analyzed swimmer performance data using video analysis tools to identify areas for improvement.
- Mentored assistant coaches, promoting skill development and consistent coaching methodologies across the team.
- Organized swim meets, coordinating logistics and ensuring compliance with regulatory standards.
- Established goals for the team based on performance metrics, driving continuous improvement initiatives.
- Fostered positive relationships with swimmers and parents, enhancing community engagement and support for the program.
Waterfront Director, Lifeguard, and Staff Member
Camp Ba-Yo-Ca
05.2013 - 08.2016
- Supervised daily operations of waterfront activities, ensuring compliance with safety regulations and standards.
- Developed and implemented training programs for staff to enhance service quality and operational efficiency.
- Coordinated scheduling and resource allocation for various waterfront events, optimizing use of facilities and staff.
- Led strategic planning initiatives to expand waterfront programming, increasing community engagement and participation.
- Monitored maintenance of equipment and facilities, ensuring readiness for seasonal activities and minimizing downtime.
Assistant Swim Coach
First Baptist Academy & Preschool
10.2015 - 02.2016
- Developed and implemented training programs to improve athletes' performance and technique.
- Assisted in planning and organizing swim meets, ensuring smooth execution of events.
- Mentored junior coaches, fostering team collaboration and enhancing coaching strategies.
- Monitored swimmers' progress, providing constructive feedback to enhance skill development.
- Coordinated practice schedules, optimizing pool time for maximum athlete engagement.
- Analyzed performance metrics to identify areas for improvement and tailor training sessions.
Education
Master of Science - Clinical Individual And Family Social Work
Liberty University
Lynchburg, VA05-2028
Elementary Education
Grand Canyon University
Phoenix, AZ10-2023
Associate of Science - Elementary Education
Pellissippi State Community College
Knoxville, TN08-2020
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Active listening
- Relationship building
- Conflict resolution
- Decision-making
Timeline
Jail to Work Case Manager
Helen Ross Mcnabb Center
02.2025 - Current
Substitute Teacher, K-5
Grace Christian Academy
12.2023 - 05.2024
Student Intern and Substitute Teacher
Cedar Bluff Elementary School
08.2023 - 11.2023
Swim Instructor
Tennova North Knoxville Medical Center
05.2021 - 12.2021
Head Swim Coach
First Baptist Academy & Preschool
08.2017 - 02.2018
Calibration Specialist
Absolute Weighing Inc.
05.2016 - Current
Assistant Swim Coach
First Baptist Academy & Preschool
10.2015 - 02.2016
Waterfront Director, Lifeguard, and Staff Member
Camp Ba-Yo-Ca
05.2013 - 08.2016
Master of Science - Clinical Individual And Family Social Work
Liberty University
Elementary Education
Grand Canyon University
Associate of Science - Elementary Education
Pellissippi State Community College
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