Hope Presswood
Cleveland
Summary
Dedicated Daycare Teacher with experience in childcare and customer service. Skilled in creating engaging lesson plans and maintaining a safe environment, fostering positive relationships with children and families. Certified in First Aid and CPR, with strong communication, multitasking, and time management abilities. Committed to delivering exceptional experiences and adapting to meet organizational needs.
Overview
8
8
years of professional experience
Work History
Daycare Teacher
Lisa's Lily Pad too
Cleveland
10.2025 - 08.2026
- Developed engaging lesson plans for diverse age groups at a local daycare.
- Fostered positive relationships with children and families through effective communication.
- Supervised daily activities to ensure safety and promote social interaction among children.
- Implemented educational games and activities to enhance cognitive development.
- Collaborated with staff to create a nurturing and supportive atmosphere for children.
- Taught children foundational skills in colors, shapes and letters.
- Created a positive, nurturing environment for young students.
- Read aloud and played alphabet games to encourage early literacy.
- Ensured safety of all children by monitoring playground equipment use.
Drive-Thru Cashier
Wendys Fast Food
Cleveland
03.2024 - 10.2024
- Processed customer orders accurately at busy drive-thru window.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Handled cash transactions efficiently and maintained drawer balance.
- Provided friendly customer service to enhance guest satisfaction.
- Greeted customers, took orders, and provided product information.
- Maintained cleanliness and organization at the drive-thru area.
- Managed multiple orders simultaneously during peak hours.
- Upsold menu items to maximize customer experience and sales opportunities.
Document Filer
Chattanooga skin and cancer
Chattanooga
10.2023 - 03.2024
- Organized patient records for efficient retrieval and compliance with regulations.
- Maintained filing systems to ensure accurate document categorization and storage.
- Assisted staff with locating essential documents to support patient care processes.
- Provided support to other administrative staff in completing tasks related to filing processes.
- Responded to requests from staff members for specific documents or information.
- Assisted in developing strategies for improving current filing processes.
Warehouse Worker
Polartec
Cleveland
08.2021 - 05.2022
- Ensured inventory accuracy through regular stock checks and systematic organization.
- Coordinated with team members for efficient shipment preparation and distribution.
- Followed safety protocols to maintain secure working environment for all staff.
- Inspected received materials to ensure quality compliance before storage or processing.
- Trained new employees on warehouse procedures and equipment operation to enhance onboarding process.
- Participated in team meetings to address workflow improvements and operational challenges.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Cleveland
12.2019 - 08.2021
- Operated cash register with accuracy, managing diverse payment methods including cash, check, credit card, and gift card.
- Processed customer transactions with precision in a high-volume restaurant environment.
- Provided friendly and prompt service to enhance customer satisfaction experience.
- Maintained cleanliness and organization of the front counter and dining area.
- Collaborated with team to ensure seamless operations during peak service times.
- Followed health and safety protocols to ensure a safe dining environment for guests.
Cashier
Captain D's Seafood
Cleveland
07.2019 - 12.2019
- Processed customer transactions efficiently and accurately at a fast-paced restaurant.
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Provided friendly and prompt service to enhance customer satisfaction experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of the front counter and dining area.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted with various tasks to support team operations.
Cashier
McDonald's
Cleveland
01.2019 - 07.2019
- Processed customer transactions with high accuracy in fast-paced restaurant environment.
- Operated cash register with precision, processing various payment methods to facilitate smooth transactions.
- Processed cash and credit card payments, issued receipts, and provided accurate change to ensure customer satisfaction.
- Managed cash drawer, ensuring precise cash handling during shifts.
- Ensured cleanliness and organization of front counter and dining area to enhance customer experience.
- Adhered to health and safety protocols for guest safety and hygiene standards.
- Received payments from customers at point of sale. and provided accurate change.
Education
High School Diploma -
Bradley Central HighSchool
Cleveland, TN06-2020
Skills
- Early childhood education
- Lesson planning
- Lesson assessment
- Interactive teaching
- Educational games
- Child supervision
- Classroom management
- Child development
- Child engagement
- Safety protocols
Timeline
Daycare Teacher
Lisa's Lily Pad too
10.2025 - 08.2026
Drive-Thru Cashier
Wendys Fast Food
03.2024 - 10.2024
Document Filer
Chattanooga skin and cancer
10.2023 - 03.2024
Warehouse Worker
Polartec
08.2021 - 05.2022
Cashier
Bojangles' Famous Chicken 'n Biscuits
12.2019 - 08.2021
Cashier
Captain D's Seafood
07.2019 - 12.2019
Cashier
McDonald's
01.2019 - 07.2019
High School Diploma -
Bradley Central HighSchool