Summary
Overview
Work History
Skills
Timeline
Generic

Hope Taylor

Henderson,TN

Summary

Friendly, hardworking, and dependable candidate with experience in order taking, payment processing and safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow coworkers!

Overview

9
9
years of professional experience

Work History

Barista

Bessos Coffee
07.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Front Counter Staff Member

Laughing Buddha
06.2020 - 04.2024
  • Managed cash register transactions, ensuring accuracy and proper handling of currency
  • Assisted in increasing store sales
  • Supported inventory management by tracking stock levels and alerting supervisors when supplies were low
  • Trained and assisted new and incoming staff
  • Contributed to a positive team environment by working collaboratively with coworkers
  • Maintained a clean and welcoming front counter area for an inviting customer experience
  • Handled high-volume periods with ease, maintaining composure under pressure while serving customers efficiently

Scale House Operator

Burrtec Waste Industries
07.2018 - 03.2020
  • Understood and followed facility rules and regulations, conveyed information to customers both face to face and on the telephone
  • Counted and recorded daily incoming and outgoing trucks on tracking sheet
  • Accurately counted money presented by customers
  • Process documentation/reports related to outgoing shipments
  • Assisted in inventory management by tracking incoming materials, updating stock levels, and informing site personnel of shortages or surplus

Hostess/Expo-Food Runner

Rock & Brews
11.2017 - 07.2018
  • Hostess duties: Greet and seat guests, buss tables, receive payments by cash and credit card, take customer food and drink orders, handle to-go orders
  • Expo duties: Help prepare food in the kitchen, keep track of food orders and prep them to be delivered to tables, assist servers with delivering food to customers, various other kitchen duties.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
  • Operated cash register for cash, check, and credit card transactions

Hostess/Cashier/Busser

Black Bear Diner
03.2017 - 03.2018
  • Greet guests with a smile, seat guests, clean tables, receive payments by cash and credit card, stock shelves, take customer food and drink orders, handled to-go orders and prepared them for guests.
  • Answered customer questions about hours, seating, and menu information
  • Maintained a clean, safe, and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits

Cashier/Pieologist

Pieology
01.2016 - 05.2017
  • Receive payments by cash and credit card, prepare and create pizzas, operate a brick oven, maintain a clean and healthy work environment and restaurant
  • Greeted customers entering store and responded promptly to customer needs
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Restocked and organized merchandise in front lanes

Skills

  • -Know how to operate a cash register
  • -Excellent customer service skills
  • -Excellent written, verbal, and organizational skills
  • -Able to prioritize and handle multiple tasks simultaneously with quick comprehension and execution with minimal supervision needed
  • -Highly organized
  • -Typing Speed
  • -Tech-Savvy

Timeline

Barista

Bessos Coffee
07.2024 - Current

Front Counter Staff Member

Laughing Buddha
06.2020 - 04.2024

Scale House Operator

Burrtec Waste Industries
07.2018 - 03.2020

Hostess/Expo-Food Runner

Rock & Brews
11.2017 - 07.2018

Hostess/Cashier/Busser

Black Bear Diner
03.2017 - 03.2018

Cashier/Pieologist

Pieology
01.2016 - 05.2017

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Hope Taylor