Hudson Sawyer
Parts Specialist
Knoxville,TENNESSEE
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Parts Specialist
Blue Compass RV
01.2025 - Current
- Tracked parts use and charged items to customer accounts for billing.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Increased store revenue by cross-selling products and upselling services to customers.
- Performed mechanical and electrical repairs on a variety of recreational vehicles, including plumbing, HVAC, and appliance systems
- Conducted routine maintenance tasks such as inspections, roof sealing, brake adjustments, and slide-out servicing
- Diagnosed complex issues using schematics, service manuals, and diagnostic tools
- Communicated clearly with service advisors and customers to explain repairs and timelines
- Maintained safety standards and cleanliness in the workshop
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Issued parts to technicians to complete customers' repairs.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Assisted customers in finding appropriate parts promptly.
RV Technician
Blue Compass Rv
08.2024 - 01.2025
- Notified supervisor of factors that could delay work completion.
- Worked closely with insurance companies, processing claims and completing necessary paperwork for hassle-free experience for clients.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Diagnosed and repaired problems in recreational vehicles.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Enhanced customer trust by providing transparent estimates on repair costs and timeframes, leading to repeat business.
- Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
- Assisted management in developing preventative maintenance schedules for clients'' RVs, ensuring longevity of their vehicles'' lifecycle.
- Organized workspace effectively, allowing for increased productivity in servicing multiple vehicles simultaneously while maintaining attention to detail.
Production Assistant
Jewelry Television
02.2023 - 08.2024
- Working live shows.
- Writing out shift reports for my leadership team on what I accomplished that day.
- Training new hires. Teaching them about the standard of how we run our operation.
- Writing training reports for new hires.
- Fix sets for the upcoming shows and cleaning them as well after the shows are finished.
- Organize props and tools for the hosts and in our department
- Adjust camera positions and fixing live shots.
- Be there for the host or any other employee whenever they need anything.
- Facilitated clear communication between departments, ensuring smooth production operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Teacher
New Fellowship Baptist Church
05.2022 - 12.2022
- Teach the kindergarteners through fifth graders
- Make sure they were being safe and having fun
- Landscaped and cleaned up the daycare
- Check the maintenance around the entire church
- Answer the phones
- Inform parents of changes or upcoming events
- Fix up the playgrounds and classroom.
- Developed and implemented classroom routines to address varying student needs.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Golf Cart Attendant
Three Ridges Golf Course
09.2021 - 04.2022
- Monitored pace of play, turf repairs and tee times for players.
- Answer customer questions about the course
- Cleaning the used carts out and preparing them for the next golfer
- Powering washing the carts down
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Increased golfer safety with thorough inspections and maintenance checks on all equipment.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Delivered information and details of interest about facility to visitors.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Cleaning the restrooms, clubhouse and offices.
- Taking out the garbage from all over the course.
- Preparing the golf course for golfers, club members and potential club members
- Pick the driving range of all balls, get more baskets for golfers and see if the golfers needed anything or help
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Go get the flags and make sure there were no more golfers on the course before we locked up and closed for the night.
- Built and established positive relationships with patrons, team members and supervisors.
Student Intern
TVA
12.2018 - 03.2020
- Created CAD models and drawings for designs.
- Reduced errors in construction documents by conducting thorough quality control checks on all drafted materials.
- Created, printed, and modified drawings in AutoCAD and Revit.
- Traced over old CAD drawings so they have an updated look and would be easier to see.
- Used computer-aided design software to prepare blueprints and schematics.
Education
Industrial Electricity - Electrical
Tennessee College Of Applied Technology
1 2022 - 12 2022
Skills
Branch circuit wiring
Motors
Fixer Installation
Troubleshooting
Hand and Power Tools
Customer Relations
Conduit Bending
Lighting
Decision-Making
Accurate Measurements
Building Codes
Commercial and residential
projects
Voltage and Current Meters
Client Relations
Team Collaboration
System Testing
Effective Communication
Complex issues
management
Teamwork and
Collaboration
Attention to Detail
Goal Setting
Electrical Safety
Electrical Equipment
Maintenance
Circuit Testing
System diagnostics
Grounding Installation
Scaffolding and Ladder
Work
Diagnostic Testing
Professionalism
Multitasking
National Electric Code NFPA
70
Powerpoint
Excel
Word
CAD
Reliability
Ambition
Equipment Preparation
Workflow Optimization
Administrative Support
Communication
Customer Service
Camera Operations
Writing
Integrity
Organization
Problem-Solving
Time Management
Asking Questions
Punctuality
Written Communication
Typing
Reliability
Patience
Flexibility
Team Communication
Task-Oriented
Packaging and labeling
Shipping and receiving
Warehouse operations
Returns processing
Sales support
Parts documentation
Stock control
Parts identification
Improving customer satisfaction
Problem-solving skills
Ordering parts
Cycle counting
Electrical systems troubleshooting
RV inspection procedures
Awning installation and repair
Slide-out mechanisms
Battery system management
Water system maintenance
Teamwork
Certification
OSHA
References
- Matt Snyder, 865-789-7562, Three ridges golf course
- Shannon Wirght, 865-440-2939, TCAT peer
- Stephanie Steed, 865-660-3659, New fellowship boss
- Alvin Kimel, 865-244-6856, TCAT Teacher
- Alex Weaver, 865-934-7178, TVA boss
- Jeff Hagood, 865-310-6666, Reference
- Keleigh Plunkett, 865-323-5222, JTV Boss
- Sky Oldham, 865-304-6213, JTV Boss
Volunteer Experience
- Union County Oprey, Operated the camera for the musicians to promote their opry, Assisted two professional cameramen during the pre show and show, Flew the drone for aerial shots of the event, Carried the equipment and handed them different lenses and cameras, Responded to request from crew
- Sevier Heights Baptist Church, Worked the powerpoint presentation for pastors and sunday school teachers, Operated the camera for the sermons, plays and programs, Stood at the doors as a greeter and welcome new members or visitors, Put up Christmas play decorations, Help in the food department
- New Beverly Baptist Church, Worked the powerpoint presentation for pastors and sunday school teachers, Operated the camera for the sermons, plays and programs
Accomplishments
Electrical level one
Electrical level two
Electrical level three
Motor control certification
Timeline
Parts Specialist
Blue Compass RV
01.2025 - Current
RV Technician
Blue Compass Rv
08.2024 - 01.2025
Production Assistant
Jewelry Television
02.2023 - 08.2024
Teacher
New Fellowship Baptist Church
05.2022 - 12.2022
Golf Cart Attendant
Three Ridges Golf Course
09.2021 - 04.2022
Student Intern
TVA
12.2018 - 03.2020
Industrial Electricity - Electrical
Tennessee College Of Applied Technology
1 2022 - 12 2022
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