Summary
Overview
Work History
Education
Skills
Timeline
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Michelrica Hughes

Nashville

Summary

Securing a career position fully unitizing my years of professional experience in the Restaurant, Retail, and Customer Service industries. My dedication to excellence and interpersonal skills will be a benefit to any progressive organization.

Overview

5
5
years of professional experience

Work History

Manager of Operations

Progress Inc.
2022.04 - Current

Prior experience as a LTC nurse assistant and successful completion of State Approved Nursing Assistant training.

  • Participate in and receives nursing report upon reporting and departing to/from work
  • Monitors residents daily activities and report any irregularities to the nurse
  • Maintain cleanliness of residents units, central bath areas, treatments and supply rooms
  • Provide post-mortem care as instructed
  • Ability to communicate with residents and nursing staff
  • Assist with lifting, position and transporting residents into and out of bed
  • Manage daily medication intakes and record it for the nurse

Assistant Store Manager

Starbucks BNA Airport
2021.09 - 2022.04

Provided a delightful and uplifting experience to the customer through a human connection, taking the work beyond a perfect beverage!

  • Utilized my 2+ years of customer service management and experiences to bring my extraordinary leadership to be an positive addition to the company
  • Strong organization, interpersonal and problem solving skills
  • Ability to work with a diverse team
  • Manage the restaurant budget and ensure that all cost are controlled
  • Desire to maintain high retention by focusing on developing leaders and encouraging employees
  • Ability to multi-task while managing high volumes of people daily

Assistant Store Manager

Love's Travel Stop
2019.08 - 2021.10

The assistant to the GM ensuring smooth kitchen operations while abiding by health and sanitation guidelines.

  • Ability to lead and communicate clearly with employees and dining personnel
  • Quick and efficiently performance in a fast-paced working environment
  • Control labor by effectively scheduling 50+ employees weekly according to the business needs
  • Ability to affectively and decipher budgets and P&L statements
  • Intermediate level PC skills in MS Outlook, Ms Word, and MS Excel
  • Assisting with the hiring, training, evaluation, and corrective counseling of employees

Education

High School Diploma -

Hillsboro High School
Nashville, TN
05.2017

Skills

My exciting personality, wholesome commination skills, strong work ethic, and close attention to detail are just some of the basic skills I use to make sure my job is done correctly and in a timely manner I have mastered Team Management, Inventory Management, Cost Control, Customer Satisfaction and Retention

Timeline

Manager of Operations

Progress Inc.
2022.04 - Current

Assistant Store Manager

Starbucks BNA Airport
2021.09 - 2022.04

Assistant Store Manager

Love's Travel Stop
2019.08 - 2021.10

High School Diploma -

Hillsboro High School
Michelrica Hughes