Humphreys Joyce
Memphis
Summary
Dedicated registered nurse with over 30 years plus experience with a strong focus on care coordination, problem-solving, and patient advocacy. Proven ability to monitor progress and develop individualized treatment plans that enhance recovery outcomes.
Knowledgeable behavioral health nurse with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Baptist Medical Center
12.2025 - Current
- Coordinated patient care plans to support optimal recovery and discharge processes.
- Assisted in the assessment of client needs and developed appropriate service recommendations.
- Monitored patient progress, ensuring adherence to treatment plans and facilitating communication with healthcare teams.
- Educated patients and families on available resources and health management strategies.
Case Manager
Regional One Health Medical Center
01.2015 - 11.2025
- Documented case notes accurately in electronic health record systems for compliance and continuity of care.
- Collaborated with multidisciplinary teams to address complex patient needs and improve outcomes.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Staff Nurse
Parkwood Behavioral Health System
03.2024 - 08.2024
- Administered medications and monitored patient responses to ensure optimal care.
- Collaborated with multidisciplinary teams to develop individualized treatment plans.
- Educated patients and families on mental health conditions and treatment options.
- Implemented evidence-based practices to enhance patient safety and care quality.
Case Manager
Memphis VA Medical Center
02.2013 - 01.2015
- Implemented feedback mechanisms to enhance service delivery and patient satisfaction initiatives.
- Participated in case reviews to identify areas for process improvement within care coordination efforts.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Education
Associate of Applied Science - Nursing
St Joseph Hospital School of Nursing
Memphis, TN07-1998
Diploma of Nursing - Nursing
St Joseph Hospital School of Nursing
Memphis, TN05-1984
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Positive attitude
- Care coordination
- Community resources
- Case planning
Certification
Licensed RN & BLS
Timeline
Case Manager
Baptist Medical Center
12.2025 - Current
Staff Nurse
Parkwood Behavioral Health System
03.2024 - 08.2024
Case Manager
Regional One Health Medical Center
01.2015 - 11.2025
Case Manager
Memphis VA Medical Center
02.2013 - 01.2015
Associate of Applied Science - Nursing
St Joseph Hospital School of Nursing
Diploma of Nursing - Nursing
St Joseph Hospital School of Nursing