Hunter Shafferman
Knoxville
Summary
Dynamic sales professional with a proven track record at Cellular Sales, enhancing client satisfaction and expanding customer bases through effective relationship building and upselling techniques. Skilled in customer service and interpersonal communication, adept at addressing unique customer needs to boost satisfaction and sales revenue.
Overview
9
9
years of professional experience
Work History
Sales Representative
Cellular Sales
05.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Assistant Manager
Papa John's
05.2016 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Bearden High School
Knoxville, TN06.2009
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Client service
- Objection handling
- Customer needs assessment
Timeline
Sales Representative
Cellular Sales
05.2020 - Current
Assistant Manager
Papa John's
05.2016 - 03.2020
Bearden High School
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