Hi, I’m
Hailey Williams
Kelso,TN
Summary
Compassionate Certified Nursing Assistant with a proven track record at NHC Healthcare, excelling in patient care and vital signs monitoring. Recognized for enhancing patient comfort and safety through effective communication and empathy. A reliable team player dedicated to promoting independence and dignity in care, while maintaining strict HIPAA compliance.
Overview
5
years of professional experience
1
Certification
Work History
NHC Healthcare
Certified Nursing Assistant
06.2023 - 11.2023
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Walmart
Sales Associate
06.2021 - 03.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holidays.
- Developed and maintained courteous and effective working relationships.
Star Wheels Skate Center
Skate Rental Clerk and Snack Bar Associate
04.2020 - 05.2021
Job overview
- Analyzed customer needs to provide optimal rental recommendations.
- Improved business revenue with upselling of additional services and products.
- Ensured precision in financial documentation, enhancing reporting accuracy.
- Conducted regular inspections of rental equipment, ensuring safety and compliance with regulations.
- Executed efficient customer checkouts.
- Assisted in training new employees, ensuring consistent quality of service across the team.
- Supported management in decision-making by providing insightful analysis of rental trends and consumer preferences.
- Worked effectively in fast-paced environments.
Education
Lincoln County High SchoolFayetteville, TN
High School Diploma
12.2022
Skills
- Patient care
- Vital signs monitoring
- Alzheimer's and dementia care
- Electronic charting
- End-of-life care
- Adaptable
- CNA certification
- Work ethic and integrity
- Customer service excellence
- Time management
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
NHC Healthcare
06.2023 - 11.2023
Sales Associate
Walmart
06.2021 - 03.2023
Skate Rental Clerk and Snack Bar Associate
Star Wheels Skate Center
04.2020 - 05.2021
Lincoln County High School
High School Diploma
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