Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Hydeia Sanders

Chattanooga

Summary

I'm a hardworking worker. Time management and planning are very important to me. I strive to be fantastic at everything that I do. Rather it at work or at home. I'm a people please. I enjoy working with others or alone. Multitasking is something I'm use to. I'm a single mother so I can do many things at once. I have good relationships with all my past and present employees and managers. Success is something I willing achieve in life. I'm always willing to learn and try new things in life.

Overview

11
11
years of professional experience
2014
2014
years of post-secondary education

Work History

Sales Associate

Bath & Body Works
Chattanooga
11.2022 - Current
  • :Assisted customers with product selection, sizing and styling.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Developed promotional strategies to increase sales volume.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Developed trusting relationships with customers by making personal connections.

Sales Associate

Victoria's Secret & PINK
Chattanooga
04.2021 - 11.2022
  • Assisted customers with product selection, sizing and styling.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated product features and benefits for customers' needs.
  • Processed credit card transactions quickly and securely.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Cashier/Sales Associate

Lenny's
Chattanooga
01.2018 - 05.2019
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Sales Associate/Cashier

Walmart
Chattanooga
07.2014 - 05.2017
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.

Education

Ootelwah High School
Chattanooga, TN

Skills

  • Customer service
  • Point-of-sale systems
  • Sales tracking
  • Product demonstrations
  • Inventory management
  • Visual merchandising
  • Promotional strategy
  • Team collaboration
  • Upselling techniques
  • Conflict resolution
  • Effective communication
  • Relationship building
  • Time management
  • Problem solving
  • Customer needs assessment
  • Problem-solving
  • Reliable and punctual
  • Payment processing
  • Relationship selling
  • Sales development
  • Friendly and outgoing
  • Multi-tasking strength
  • Retail store operations
  • Product guidance
  • Retail merchandising expertise
  • Point of sale operation
  • Energetic self-starter
  • Reading comprehension skills
  • Client service
  • Cash register operation
  • Inventory control
  • Superb time management
  • Calm demeanor
  • Cold calling
  • Stocking and receiving
  • Product recommendations
  • Excellent communication skills
  • Sales training
  • Strategic planning
  • Upselling and cross selling
  • Sales trends
  • Policy and procedure adherence
  • Merchandising
  • Sales goals attainment
  • Cash handling
  • Task prioritization
  • Customer engagement
  • Exceptional customer service
  • Cleaning techniques
  • Prospecting and telemarketing
  • Written and oral communication skills
  • Outgoing personality
  • Business development
  • Complex Problem-solving
  • Financial records analysis
  • Upselling
  • Sales strategies
  • Product sales
  • Contact follow-up
  • Fitting room maintenance
  • Sales expertise
  • Store opening and closing
  • Persuasion techniques
  • Exchange coordination
  • Exceeds sales goals
  • Brand promotion
  • Flexible schedule
  • Product promotions
  • Meeting deadlines
  • Verbal/written communication
  • Order processing
  • Inventory control procedures
  • B2B sales and customer service
  • Lead database management

Affiliations

  • Will to try new things
  • I never bring negativity to the work place
  • Time management is important to me

References

References available upon request.

Timeline

Sales Associate

Bath & Body Works
11.2022 - Current

Sales Associate

Victoria's Secret & PINK
04.2021 - 11.2022

Cashier/Sales Associate

Lenny's
01.2018 - 05.2019

Sales Associate/Cashier

Walmart
07.2014 - 05.2017

Ootelwah High School

Similar Profiles

CREATE PROFILE
Hydeia Sanders