Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Williams

Knoxville

Summary

As a Janitor at The Goddard School, I was responsible for maintaining a clean, safe, and sanitary environment for both children and staff. My duties included sweeping, mopping, and disinfecting classrooms, restrooms, and common areas, as well as emptying trash and ensuring that all cleaning supplies were well-stocked. I took extra care to use child-friendly, non-toxic cleaning products and followed strict health and safety guidelines to ensure the well-being of the children. My role required attention to detail, time management, and the ability to work efficiently while maintaining a welcoming environment.


As a Food Runner/Concession Attendant at Regal Cinemas, I was responsible for ensuring a smooth and efficient food and beverage service in a fast-paced environment. My duties included greeting customers, taking and fulfilling orders, and delivering food and drinks to designated areas quickly and accurately. I also managed inventory, restocked supplies, and maintained cleanliness throughout the concession stand or dining area. With a focus on customer satisfaction, I worked collaboratively with kitchen staff and fellow team members to provide an enjoyable and seamless experience for guests. My role required strong communication, attention to detail, and the ability to work under pressure in a high-energy setting.

Overview

4
4
years of professional experience

Work History

Janitor

The Goddard School For Early Childhood Development
01.2022 - Current
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained floor cleaning and waxing equipment.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Moved furniture for cleaning and set up for special events.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

Food Runner

Regal Cinemas
01.2021 - 01.2022
  • Greeted customers and provided outstanding customer service.
  • Processed payments for orders and provided customers with change.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Responded to customer complaints to help resolve issues.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Prepped food items for later use to save staff time during busy hours.

Education

High School Diploma -

Connections Academy
Johnson City, TN
05-2022

Skills

  • Foodservice
  • Service station maintenance
  • Flexible schedule
  • Opening and closing procedures
  • Closing duties
  • Customer service
  • Quick learner
  • Order verification
  • Anticipating customer needs
  • Order delivery practices
  • Valid Driver's license
  • Time management
  • Cleaning and sanitizing
  • Effective multitasking

Timeline

Janitor

The Goddard School For Early Childhood Development
01.2022 - Current

Food Runner

Regal Cinemas
01.2021 - 01.2022

High School Diploma -

Connections Academy
Ian Williams