Ida Boone
Memphis
Summary
Detail-oriented Price Integrity Clerk with 24 years of experience in inventory management and customer service. Proven ability to efficiently process transactions while maintaining high standards of product quality and organization.
Overview
40
40
years of professional experience
Work History
Price Integrity Clerk
Kroger
Memphis
08.2001 - Current
- Managed inventory levels and reported discrepancies to management.
- Processed customer transactions efficiently at checkout lanes.
- Assisted customers with inquiries and complaints in a professional manner.
- Stocked shelves to maintain organization and merchandise availability.
- Trained new clerks on store procedures and best practices.
- Collaborated with team members to enhance overall customer service.
- Handled returns and exchanges according to store policies.
- Maintained cleanliness and orderliness of work areas and aisles.
Produce Clerk
Kroger
Memphis
08.2001 - Current
- Organized produce displays to maximize product visibility and appeal.
- Inspected fruits and vegetables to ensure quality and freshness standards.
- Assisted customers in selecting products and addressing inquiries.
- Managed inventory levels for optimal stock availability and timely restocking.
- Collaborated with team members to maintain cleanliness in produce section.
- Operated equipment for safe washing and handling of fresh produce.
- Removed expired items to provide freshest options and mitigate health risks.
- Followed food safety guidelines when handling perishable items.
Medical Biller and Coder
Dr. Burns
Memphis
04.2008 - 10.2008
- Reviewed patient records to ensure billing accuracy and completeness.
- Communicated with insurance providers to resolve claim discrepancies efficiently.
- Maintained up-to-date knowledge of coding guidelines and regulations.
- Managed patient billing inquiries, providing timely responses to clients.
- Generated detailed reports on billing activities for management review.
- Ensured timely filing of all claims according to established guidelines.
- Filed and submitted insurance claims accurately.
- Verified accuracy of patient information and insurance data within billing system.
Lead Scan Coordinator
Mega Market/Schnucks Grocery
Memphis
02.1986 - 08.2001
- Assisted team members with training on scanning equipment and procedures.
- Managed daily workflow of scan operations to ensure efficiency.
- Implemented best practices for accurate product identification and labeling.
- Collaborated with management to troubleshoot and resolve system issues.
- Conducted regular audits of scanned data for accuracy and compliance.
- Facilitated communication between departments regarding scanning initiatives and updates.
- Trained new staff members on proper use of scanning equipment and software programs.
- Coordinated with other departments to ensure all scanning requirements were met in a timely manner.
- Greeted customers and delivered excellent customer service to promote sales and repeat business.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Completed price changes and maintained proper signage for product displays.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Conducted price audit scans and documented results in software.
Education
Certificate of Technical Studies - Medical Terminology And Office Procedures
Messick Vocational Technology School
Memphis, TN03-1987
High School Diploma -
Sheffield High School
Memphis, TN06-1986
Some College (No Degree) - Business Data Processing Tech
Southwest Tennessee Community College
Memphis, TNSkills
- Inventory management
- Customer transactions
- Product inspection
- Pricing accuracy
- Food safety compliance
- Attention to detail
- Effective communication
References
References available upon request.
Timeline
Medical Biller and Coder
Dr. Burns
04.2008 - 10.2008
Price Integrity Clerk
Kroger
08.2001 - Current
Produce Clerk
Kroger
08.2001 - Current
Lead Scan Coordinator
Mega Market/Schnucks Grocery
02.1986 - 08.2001
Certificate of Technical Studies - Medical Terminology And Office Procedures
Messick Vocational Technology School
High School Diploma -
Sheffield High School
Some College (No Degree) - Business Data Processing Tech
Southwest Tennessee Community College
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