Imani Lenox
Nashville
Summary
Proficient and caring nurse who will offer outstanding patient-forward experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness willing to serve patients of all backgrounds.
Overview
13
13
years of professional experience
Work History
Standing Tall Music City
Correctional Medical Services
12.2024 - Current
- Medication administration
- Clinical assessment needs of youth for both primary care needs and behavioral health care
- Skilled at working independently and collaboratively in a team environment with FNP and YSO staffing
- Passionate about learning and committed to continual improvement youth from adverse backgrounds of PTDS and other violate traumatic experiences and/or crimes.
- Proven ability to learn quickly and adapt to new situations in all male youth facility ages 12 - 19 years of age.
- Developed and maintained courteous and effective working relationships with being fair ,firm ,and consistent in a population that struggle socially.
Licensed Practical Nurse PRN
The Next-Door Recovery
08.2024 - Current
- Company Overview: All-woman facility helping Clients in drug and substance detox via a 28-day program
- Gathered lab specimens, ordered testing, and interpreted results to diagnose the client
- Minimized staff and client infection risk by cleaning and disinfecting equipment instruments
- Assessed clients' temperature, pulse, and blood pressure for CIWA and COWS detox ranking documented within electronic medical records
- Delivered emotional support to clients and families during challenging times during detox
- Monitored client health conditions to report changes to the assigned physician
- Adapted quickly to changing client needs, adjusting care plans to ensure optimal outcomes in diverse clinical scenarios
- Cared for clients while working faith-based NA / AA programs, providing safe MAT and Taper protocols, and assisting with maintaining client sobriety
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in client care delivery
- All-woman facility helping Clients in drug and substance detox via a 28-day program
Licensed Practical Nurse PRN
Clarendale At Bellevue Place
10.2023 - Current
- Reviewed patient history to verify conditions and current medications
- Provided patient education on health care issues and prescribed medications
- Help patients complete bathing, dressing, and eating
- Administered medications and injections to patients
- Responded to patient requests with appropriate clinical and personal assistance
- Monitored patient health conditions to report changes to the assigned physician
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary
- Skill Nursing Facility Management for Assisted Living units of 20+ residents
- Promote a positive work environment through effective conflict resolution strategies among nursing staff members when necessary
Senior Appeals Coordinator
Cigna Health Spring
11.2018 - 06.2023
- Oversaw billing, reimbursements, and appeals
- Kept a high average of performance evaluations
- Successfully negotiated settlements with claimants when appropriate, reducing overall costs associated with lengthy appeal processes
- Improved office operations by automating client correspondence, record tracking, and data communications for Part C benefits
- HEDIS/STAR 3+ years
- Part A, B, C, and D benefit verification
- Medicare/Medicaid verification, processing, and eligibility determination
- Pre-Cert, Pre-Service, and Post-Service appeal management
- Customer communication for grievances, 2nd appeal level coordination
- Evicore, QLMB, SLMB, Subrogation 3rd party relations for out-network providers
- ICD-10 coding for appropriate appeal processing for MDS per CCMS guideline
(Private Care)
05.2012 - 05.2019
- Responsible for daily vitals and reporting patient health-related condition changes to staff or attending physician
- Aid in patients performing ADLs in a Skilled Nursing Facility: feeding, clothing, ambulation, and toileting needs for rehabilitation
- Advocating safe and comfortable living environments while residents’ complete therapy in a Skilled Nursing Facility to return home
- Used DIDD training for combative and psychological behaviors in an in-home setting
- Participating in activities with residents to build trust, and impactful connections to allow progressive health statuses
- Promoting positivity to all patrons in the work environment
- Preparation for transport to and from doctors’ visits, and small group outings
- Care provided to private in-home / facility elderly care with ADLs and life enrichment activities
- Adult individuals are diagnosed with dementia, intellectual disabilities, and/or mental health disturbances
Education
Bachelor of Science - Nursing
Western Kentucky University
Bowling Green, KY01.2027
Associate of Applied Science - Practical Nursing
Tennessee College of Applied Technology - Nashville
Nashville, TN06.2023
High School Diploma -
Hillsboro High School
Nashville, TN05.2010
Skills
- Equipment Assembly
- Staff Supervision
- Satori Alternative to Managing Aggression (SAMA)
- Transcribing orders
- CPI Certified
- BLS / CPR Certified
- DIDD Personnel Training
- Medical office administration
- EMR
- ICD-10 Coding
- IV Certification (State of Tennessee)
- CIWA / COWS Assessor
Timeline
Standing Tall Music City
Correctional Medical Services
12.2024 - Current
Licensed Practical Nurse PRN
The Next-Door Recovery
08.2024 - Current
Licensed Practical Nurse PRN
Clarendale At Bellevue Place
10.2023 - Current
Senior Appeals Coordinator
Cigna Health Spring
11.2018 - 06.2023
(Private Care)
05.2012 - 05.2019
Associate of Applied Science - Practical Nursing
Tennessee College of Applied Technology - Nashville
High School Diploma -
Hillsboro High School
Bachelor of Science - Nursing
Western Kentucky University
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