Imen Kallel
Coffee Shop Manager
Sfax
Summary
Dedicated and service-oriented professional with experience in customer-facing roles, seeking to leverage communication skills and a passion for helping others in a cabin crew position. Eager to contribute to a team-oriented environment and ensure a safe and enjoyable experience for all passengers.
Overview
3
3
years of professional experience
Work History
Manager, Cashier and Server
Le Bayou Coffee Lounge
1 2023 - Current
- Delivered exceptional customer service in a high-demand environment, ensuring customer satisfaction.
- Managed cash transactions accurately and efficiently, maintaining a positive and welcoming atmosphere.
- Handled customer inquiries and resolved complaints with professionalism.
Auditor
AWT
02.2024 - 05.2024
- Developed attention to detail and analytical skills by conducting financial audits.
- Collaborated with team members to meet deadlines and present findings to clients.
Auditor
Crowe Tunisia
07.2021 - 09.2021
- Gained experience in a professional setting, enhancing teamwork and communication skills.
- Assisted in the preparation of detailed audit reports, contributing to the success of audit projects.
Education
Accounting -
Carthage Business School
Scientific Baccalaureate in Economics and Management - undefined
Tayeb Mhiri
Skills
- Strong communication and interpersonal skills
- Customer service experience
- Ability to work under pressure and in fast-paced environments
- Attention to detail and problem-solving abilities
- Team collaboration
Languages
Arabic
Native language
English
Upper intermediate
B2
French
Advanced
C1
Timeline
Auditor
AWT
02.2024 - 05.2024
Auditor
Crowe Tunisia
07.2021 - 09.2021
Manager, Cashier and Server
Le Bayou Coffee Lounge
1 2023 - Current
Accounting -
Carthage Business School
Scientific Baccalaureate in Economics and Management - undefined
Tayeb Mhiri
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