Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Inal Alagic

Antioch

Summary

Reliable Shift Leader with years in industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with organization's mission and values.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.

Overview

14
14
years of professional experience

Work History

Data Entry Clerk

DoorDash
03.2022 - Current
  • Processed high volumes of data entries with accuracy and attention to detail.
  • Implemented data verification techniques to enhance information integrity.
  • Utilized advanced spreadsheet functions to streamline data management tasks.
  • Trained new staff on data entry protocols and software applications.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.

Inventory Specialist

Doordash
09.2021 - Current
  • Managed inventory levels using advanced tracking systems to ensure optimal stock availability.
  • Conducted regular audits to verify accuracy of inventory records and maintained compliance with company policies.
  • Collaborated with cross-functional teams to streamline supply chain processes and improve overall efficiency.
  • Trained and mentored junior staff on inventory management best practices and software utilization.
  • Evaluated vendor performance regularly, fostering relationships that contributed to better pricing and service agreements.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.

Shift Lead

DashMart
02.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Veterinary Assistant

Pet Community Center
07.2020 - 01.2021
  • Assisted veterinarians in performing examinations and procedures on various animal species.
  • Administered medications and treatments according to established protocols and veterinarian instructions.
  • Monitored animal vital signs and reported any changes to veterinary staff promptly.
  • Educated pet owners on post-operative care, nutrition, and general wellness practices.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.

Manager/Supervisor

Edible Arrangements
11.2018 - 06.2020
  • Answer phone calls daily
  • Take orders for new and existing customers as well as vendors
  • Handle customer complaints
  • Refunds
  • Inventory
  • Keep store clean
  • Do weekly schedule
  • Hiring
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Hostess

Sheraton Music City
07.2015 - 08.2018
  • Greet guest, seat the guest, schedule reservations, keep the area and room clean
  • Making sure that everyone has a pleasant day
  • Supervisor: Make sure everyone is doing what needs to be done
  • Help with tickets and talking with the guests about any issues
  • Cashier: Checkout the guest as they leave
  • Server
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Documented reservations and communicated changes to guests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Recorded available tables after seating each party using specialized seating software.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Hostess/Head Waitress

Euro Grill
11.2011 - 11.2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Assist customers by providing information and resolving their complaints
  • Issue receipts, refunds, credits, or change due to customers
  • Answer customers' questions, and provide information on procedures or policies
  • Process merchandise returns and exchanges
  • Greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Answer questions regarding the store
  • Clean shelves, counters, and tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

Cane Ridge High School
Antioch, TN
05.2011

Skills

  • Supervising (3 years)
  • Busser (4 years)
  • Hostess (3 years)
  • Expo
  • Waitress (4 years)
  • Host
  • Customer Service (6 years)
  • Serving Experience
  • Food Preparation
  • Restaurant Experience
  • Cash Handling (5 years)
  • Food Service
  • Restaurant Experience (5 years)
  • Kitchen Experience
  • Management
  • Cleaning Experience
  • Food Safety
  • Additional Information
  • I am friendly
  • Always on time willing to help anywhere needed and stay later or come in early to help
  • People Person
  • Always have a smile on my face
  • Can learn the procedures and rules of the workplace quickly and efficently
  • I am able to do a variety of different jobs in order to help get the job done
  • Safe Work Practices
  • Customer Loyalty
  • Scheduling and Coordinating
  • Food Safety and Sanitation
  • Job Assignments
  • Shift Work
  • Customer Feedback
  • Guest Satisfaction
  • Motivational Leadership
  • Vendor Contracts
  • Hospitality Management
  • Customer Care
  • Employee Engagement
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Independent worker
  • Fast typing speed
  • Time management
  • Accuracy and attention to detail
  • Customer Service-oriented
  • Word processing

Additional Information

  • #readytowork , Authorized to work in the US for any employer

Languages

Bosnian
Native or Bilingual

Timeline

Data Entry Clerk

DoorDash
03.2022 - Current

Inventory Specialist

Doordash
09.2021 - Current

Shift Lead

DashMart
02.2021 - Current

Veterinary Assistant

Pet Community Center
07.2020 - 01.2021

Manager/Supervisor

Edible Arrangements
11.2018 - 06.2020

Hostess

Sheraton Music City
07.2015 - 08.2018

Hostess/Head Waitress

Euro Grill
11.2011 - 11.2013

High School Diploma -

Cane Ridge High School

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Inal Alagic