INBASAGARAN G
Thiruvarur
Summary
Seasoned Deputy Branch Manager with a robust background in banking operations and a proven track record at ICICI Bank Ltd. Excelled in enhancing branch profitability and compliance through strategic risk management and operational efficiency. Skilled in Finacle Software and adept at fostering customer relationships, demonstrating exceptional communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deputy Branch Manager
ICICI Bank Ltd
Thiruvarur
10.2022 - 05.2024
- Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, , security and safety in accordance with the Bank& guidelines.
- Review & monitor AOF rejection cases, account closures, overdue FD &FD maturity data and renewals thereof
- Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
- Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
- Authorize the Transactions
- Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members
- Compliance &Risk
- Ensure operations, risk control and process adherence at branches
- Branch Audit scores
- Fraud prevention
- Ops risk monitoring
- RBI audits, inspections and incognito visits
- Branch Profitability
- Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding
- Tracking big ticket opex line items in Branch P&L – Rentals, Electricity, Employees etc and taking corrective action if required
- Ensure timely recovery of interest and service charges
- Capability Building & Manpower Management
- Identify training needs
- Inculcate self learning culture among employees
Assistant Executive
Shriram Finance Ltd
Thiruthuraipoondi
11.2020 - 10.2022
- Branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
- Take end to end ownership of Disbursement TAT.
- Ensure effective cash management at Branch.
- Ensure Adherence to vaulting process and policy
- Monitor EOD and BOD activities related to respective branches and resolve issues
- Audit query response and resolution
- Support in generating business ideas and taking it to implementation
- Settlements of all loans and providing NOC to Customers
Admin Executive
Medilife Oh Clinic's Pvt Ltd
Chennai
01.2016 - 05.2020
- Employers must identify and fix safety and health issues in the workplace. They should also try to eliminate or reduce hazards by changing working conditions, rather than just relying on personal protective equipment.
- Employees often have the best understanding of the conditions that create hazards. They should be involved in identifying and controlling hazards.
- Establish and implement a clear health and safety policy and measurable objectives.
- Ensure that employees are trained on how to use equipment and follow the organization's policies and procedures.
- Monitor performance and evaluate outcomes to ensure that the workplace is safe and healthy.
Admin- Executive
Nittany Creative Solutions Pvt Ltd
Chennai
10.2014 - 12.2015
- Answered and routed phone calls and emails, always maintaining confidentiality.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Coordinated and managed event-planning logistics, budget administration and team oversight.
- Prepared reports, presentations, agendas and other documents as requested by management.
- Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
- Processed purchase orders for office supplies, equipment and services as needed.
Admin Coordinator
Compass Support Services Pvt Ltd.
Chennai
04.2012 - 09.2014
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Organized travel plans for business trips including flights, hotels, car rentals.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Monitored inventory levels and ordered additional supplies as needed.
- Prepared detailed expense reports for all departmental activities.
Education
MBA - Corporate Secretaryship
Alagappa University
Chennai05.2024
Bachelor of Science - Information Systems & Management
University of Madras
Chennai01.2010
Skills
- Payment processing
- Banking operations
- MS office
- Disbursement
- Compliance
- Customer Service
- Communication
- Finacle Software
Personal Information
- Date of Birth: 04/28/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
Tamil
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Certification
- Completion of Foundation in Anti Money Laundering and KYC
Timeline
Deputy Branch Manager
ICICI Bank Ltd
10.2022 - 05.2024
Assistant Executive
Shriram Finance Ltd
11.2020 - 10.2022
Admin Executive
Medilife Oh Clinic's Pvt Ltd
01.2016 - 05.2020
Admin- Executive
Nittany Creative Solutions Pvt Ltd
10.2014 - 12.2015
Admin Coordinator
Compass Support Services Pvt Ltd.
04.2012 - 09.2014
MBA - Corporate Secretaryship
Alagappa University
Bachelor of Science - Information Systems & Management
University of Madras
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