Indrid Jones
Springfield
Summary
Results-driven retail professional with over nine years of experience in team leadership and customer service. Proficient in training staff and optimizing inventory management, contributing to improved sales and customer satisfaction. Ready to leverage skills to enhance operational efficiency.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Starbucks
Nashville
03.2017 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to deliver exceptional customer service experiences.
- Coordinated inventory management and maintained stock levels for efficiency.
- Implemented promotional strategies to enhance product visibility and sales.
- Fostered a positive team environment through effective communication and support.
Lead Sales Key Holder
Rent-n-roll
Panama City
02.2015 - 11.2016
- Trained new employees on product knowledge and sales techniques.
- Managed inventory levels, ensuring stock availability and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Oversaw cash handling procedures, ensuring accuracy and compliance with policies.
- Oversaw daily opening and closing duties such as counting register funds, verifying deposits and reconciling tills.
Shift Manager
Pizza Hut
Panama City
2012 - 02.2015
- Supervised team during peak hours to ensure efficient service delivery.
- Handled customer complaints and resolved issues to enhance satisfaction.
- Enforced health and safety regulations to maintain a clean work environment.
- Monitored food preparation processes for quality control and consistency.
- Managed inventory levels and ordered supplies to maintain stock availability.
Education
Bachelor of Arts - Museum Studies
Arizona State University
Tempe, AZSkills
- Inventory management
- Sales forecasting
- Promotional planning
- Customer service
- Time management
- Team building and leadership
- Problem solving
Certification
- ServSafe- Food Safety Certification
Timeline
Assistant Store Manager
Starbucks
03.2017 - Current
Lead Sales Key Holder
Rent-n-roll
02.2015 - 11.2016
Shift Manager
Pizza Hut
2012 - 02.2015
Bachelor of Arts - Museum Studies
Arizona State University