Ingrid Espinoza
Murfreesboro
Summary
Dynamic leader specializing in production management, team coordination, and employee training. Demonstrated expertise in implementing process improvements and enhancing operational efficiency, driving productivity and fostering employee engagement.
Overview
30
30
years of professional experience
Work History
Lead Area Supervisor
Dexter Stamping
Murfreesboro, Tennessee
04.2014 - 12.2025
- Supervised daily operations, ensuring compliance with safety standards and quality control.
- Coordinated workflow among team members to enhance productivity and operational efficiency.
- Trained new employees on equipment use, operational procedures, and customer service techniques.
- Monitored inventory levels and managed supply orders to maintain adequate stock.
- Implemented process improvements to streamline production and reduce downtime.
- Conducted regular inspections to uphold quality control standards across all operations.
- Managed payroll activities, including timesheet submission and approval processes.
- Facilitated cross-department communication to promote collaboration and resolve conflicts.
Machine Operator
Mahle
Murfreesboro, TN, TN
01.2004 - 11.2013
- Operated machinery to produce automotive parts efficiently.
- Monitored equipment performance and performed routine maintenance tasks.
- Collaborated with team members to ensure production targets were met.
Dinning room supervisor
Captain D's
Murfreesboro, TN, TN
03.1996 - 06.2004
- Supervised dining room staff to ensure efficient service and customer satisfaction.
- Trained new employees on restaurant protocols and service standards.
- Coordinated dining area setup for optimal guest experience and accessibility.
- Enforced health and safety regulations to maintain a clean dining environment.
- Assisted in resolving customer complaints promptly to enhance service quality.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Scheduled front of house staff to open, close and work dining room floor daily.
- Reviewed employee attendance records and addressed issues promptly when necessary.
- Maintained accurate records of daily transactions and report any discrepancies to management.
- Managed cash flow during shift changes by verifying accuracy of bank deposits.
- Provided motivation and encouragement to employees in order to foster teamwork.
- Assigned tasks, delegated responsibilities, and monitored progress of employees.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05.1996
Skills
- Production management
- Equipment operation
- Workflow coordination
- Team leadership
- Employee training
- Problem solving
- Scheduling coordination
- Employee engagement
- Machine operation
- Production reporting
- Facility management
- Multitasking
Languages
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Lead Area Supervisor
Dexter Stamping
04.2014 - 12.2025
Machine Operator
Mahle
01.2004 - 11.2013
Dinning room supervisor
Captain D's
03.1996 - 06.2004
High School Diploma -
Oakland High School