Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irankunda Frank

Nashville

Summary

Dynamic professional with experience at Southwest Airlines, excelling in ramp service and safety procedures. Proven ability to enhance operational efficiency and client satisfaction through effective collaboration and problem-solving. Skilled in digital marketing tactics, successfully boosting brand visibility and engagement in previous roles. Committed to delivering high-quality results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Ramp Agent

Southwest Airlines
09.2022 - 10.2025
  • Coordinated aircraft loading and unloading operations to ensure timely departures.
  • Operated ground support equipment, enhancing operational efficiency and safety compliance.
  • Collaborated with team members to manage baggage handling processes effectively.
  • Monitored weather conditions and communicated adjustments to flight crews as needed.
  • Conducted routine inspections of equipment to maintain operational readiness and safety standards.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Marketing Associate

Vinci Digital Marketing
03.2020 - 01.2022
  • Developed and executed integrated marketing campaigns to enhance brand visibility.
  • Conducted market research to identify trends and inform strategic decision-making.
  • Collaborated with cross-functional teams to ensure alignment on marketing initiatives.
  • Analyzed campaign performance metrics, providing insights for continuous improvement.
  • Managed social media accounts, creating content that increased audience engagement.
  • Boosted brand visibility by developing and executing targeted marketing campaigns.

Catering Assistant

Brown Bag
01.2019 - 11.2019
  • Assisted in planning and executing catered events, ensuring client specifications were met.
  • Collaborated with kitchen staff to prepare and present high-quality food for events.
  • Managed inventory levels, tracking supplies to maintain adequate stock for catering needs.
  • Trained new team members on food safety standards and service protocols.
  • Developed positive relationships with clients, enhancing overall customer satisfaction and retention.

Education

Bachelor of Science -

Middle Tennessee State University
Murfreesboro, TN
05-2021

Skills

  • Outbound marketing
  • Marketing and promotion aptitude
  • Digital marketing tactics
  • Problem-solving
  • Ramp service
  • Safety procedures
  • Vehicle operation
  • Experience with catering
  • Catering Logistics

Timeline

Ramp Agent

Southwest Airlines
09.2022 - 10.2025

Marketing Associate

Vinci Digital Marketing
03.2020 - 01.2022

Catering Assistant

Brown Bag
01.2019 - 11.2019

Bachelor of Science -

Middle Tennessee State University
Irankunda Frank