Summary
Overview
Work History
Education
Skills
Accomplishments
ABOUT ME
Affiliations
Timeline
Generic

Iris Blair

Memphis

Summary

Experienced professional in Higher Education with a proven track record of over 5 years. Skilled in driving innovative process improvements, fostering team unity, and utilizing technology to address organizational issues. Motivated and dedicated, seeking a new opportunity to apply strong customer service and interpersonal skills within the State of Tennessee.

Overview

12
12
years of professional experience

Work History

Professional Academic Advisor

Southwest Tennessee Community College
06.2019 - Current

⬧ Guided students in academic planning, boosting graduation rates, and enhancing overall student success through targeted advising strategies.

⬧ Received and reviewed transcripts to determine eligibility for admission to college or specific programs.

⬧ Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.

⬧ Provided support and guidance to students experiencing academic and personal troubles.

⬧ Developed strong relationships with students, providing mentorship and fostering personal growth.

⬧ Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.

⬧ Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.

⬧ Enhanced student success by developing and implementing comprehensive academic plans.

⬧ Conducted academic advisement services for students on reoccurring basis to maintain educational progression.

⬧ Consulted with students to advise on topic selection, appropriateness and academic value.

⬧ Assisted students in identifying career goals and aligning them with appropriate academic programs.

⬧ Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.

⬧ Improved retention rates by providing personalized guidance to students at various stages of their academic journey.

⬧ Answered student inquiries and resolved problems related to curriculum and course prerequisites.

⬧ Collaborated with faculty members to develop targeted interventions for academically at-risk students.

⬧ Participated in professional development activities to stay current on best practices in higher education advising.

⬧ Utilized data-driven decision-making processes to identify trends in student success factors and adjust advising strategies accordingly.

⬧ Provided personalized guidance to diverse student populations, addressing unique challenges and facilitating academic and personal growth.

⬧ Fostered robust partnerships with faculty and staff, developing comprehensive support systems that markedly improved student retention and academic performance.

⬧ Analyzed student data to identify academic trends, enabling targeted interventions that improved retention rates and overall student success.

⬧ Fostered a positive atmosphere in Health & Natural Sciences, cultivating exceptional student service.

⬧ Conducted comprehensive reviews of advising data, identifying key trends, and implementing strategic improvements to enhance program effectiveness.

Signing Associate/Support Staff

Macy's
07.2017 - 07.2019

⬧Perform all functions in an efficient manner; flex between tasks as directed by the Supervisor. Participate in the physical inventory process and ensure that shortage prevention initiatives are executed. Asset Protection and inventory control and compliance procedures. Execute signing in a timely and accurate manner to include organization, maintenance, and accountability of the sign shop and sign carts and holders. Sign set-up and removal. While performing my task, I assist customers with their needs. Such as give them directions and breakdowns of the products and prices that Macy’s offers.

⬧Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.

⬧ Provided administrative support for various departments, contributing to the smooth operation of the organization.

⬧Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.

⬧ Attended training sessions to stay updated on procedures and services.

⬧ Maintained high levels of cleanliness and organization within office, creating pleasant working environment.

Teacher/Bus Driver

Cordova Christian Academy
01.2015 - 07.2015

⬧ Enforced administration policies and procedures governing children and followed a structured curriculum based on the organization’s educational philosophy. Instructed and monitored children in a variety of settings. Pick up and dropped off children before and after school. Ensured all passengers were seated and buckled up. Parked the bus and performed a safety walk-through after all passengers were off the bus and pressed the safety button.

⬧ Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

⬧ Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

⬧ Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.

⬧ Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.

⬧ Maintained TN driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

⬧ Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.

⬧ Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.

Child Care Provider

Department of Health Services
09.2013 - 04.2015

⬧ Acquired certification and approval from the Department of Human Services to provide childcare in my home. Created a safe, educational environment and assisted children with their homework. Developed daily educational and stimulating activities to foster psychological, emotional, behavioral, and social skills.

⬧ Developed strong relationships with families, providing regular updates on child progress and establishing trust.

⬧ Developed age-appropriate activities and crafts to engage children.

⬧ Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.

⬧ Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

⬧Responded to inquiries from parents and guardians.

Education

Bachelor of Arts - Psychology

University of Memphis
Memphis, TN
01.2015

Associate of Science - General Studies

Southwest Community College
Memphis, TN
01.2013

Skills

    ⬧ Microsoft Excel

    ⬧ Microsoft PowerPoint

    ⬧Type 45 WPS

    ⬧ Excellent oral and written communication

    ⬧Fast Learner

    ⬧Active listening

    ⬧ Cross-Functional collaboration

Accomplishments

    PROFESSIONAL AFFILIATIONS

    TENNESSEE BOARD OF REGEBTS (TBR)

    Secretary 2022-2023

    Academic Advisor at Large 2024-2025

ABOUT ME

Five years of Higher education experience and industry years of customer service. Fast Learner. Eager to implement and learn policies that will enhance my work experience. I enjoy working with others and being at work on time. I am willing to step in wherever I am needed to advance the company I work for. 

Affiliations

  • TENNESSEE BOARD OF REGENTS (TBR)

Timeline

Professional Academic Advisor

Southwest Tennessee Community College
06.2019 - Current

Signing Associate/Support Staff

Macy's
07.2017 - 07.2019

Teacher/Bus Driver

Cordova Christian Academy
01.2015 - 07.2015

Child Care Provider

Department of Health Services
09.2013 - 04.2015

Bachelor of Arts - Psychology

University of Memphis

Associate of Science - General Studies

Southwest Community College
Iris Blair