Summary
Overview
Work History
Education
Skills
Certificates And Skills
Timeline
Generic

Isaac Garner

Kingston

Summary

Seasoned technology infrastructure manager with extensive experience in configuring, testing, and maintaining hardware, software, and communication systems. Skilled in overseeing project deployments, ensuring security, and conducting effective troubleshooting and restoration.

Overview

5
5
years of professional experience

Work History

System Operations Tech

Knoxville Utilities Board
Knoxville
01.2025 - Current
  • Troubleshot fiber optics using OTDR, identifying and resolving issues to minimize downtime
  • Spliced fiber optic cables from 12ct to 432ct, including OPGW cables for substations, facilitating reliable connectivity
  • Maintained fiber optic system from central office to customer premises, ensuring consistent service quality
  • Maintained proper cable and splice labeling to support efficient network operations

Fiber Splicer

Global Communication
Knoxville
01.2023 - 01.2025
  • Diagnosed and resolved fiber optic issues using OTDR, enhancing system performance and reliability
  • Construct splice enclosures for new construction and last mile projects, ensuring reliability and performance
  • Installed fiber counts for projects from 12ct-288ct
  • Identified and resolved fiber optic problems with OTDR, ensuring optimal system performance.

Field Service Technician

TDS Telecom
Tellico Plains
01.2022 - 01.2023
  • Installed phone, DSL, and fiber optics for customers, ensuring reliable connectivity
  • Diagnosed issues with copper wiring to restore service reliability and maintain quality of peds and aerial closure
  • Troubleshoot copper and maintain quality of peds and aerial closure

Education

Electrical lineworker program -

Southeast Lineman Training Center
Trenton, Georgia

Skills

  • Fiber optics installation
  • Fiber splicing
  • Cable installation
  • Network troubleshooting
  • Equipment operation
  • Safety compliance
  • On-call support
  • Problem solving

Certificates And Skills

  • Certified First Aid/ CPR
  • Class A CDL
  • Pole-top/ Bucket Rescue
  • Certified Flagger NSC
  • ET&D OSHA 10 hour
  • Basic Metering

Timeline

System Operations Tech

Knoxville Utilities Board
01.2025 - Current

Fiber Splicer

Global Communication
01.2023 - 01.2025

Field Service Technician

TDS Telecom
01.2022 - 01.2023

Electrical lineworker program -

Southeast Lineman Training Center
Isaac Garner