Isaac Morales
Smyrna
Summary
Accomplished Project Manager with expertise in team leadership and conflict resolution to ensure timely project delivery in construction. Skilled in stakeholder engagement and quality control, driving efficiency and satisfaction in all initiatives. Background spans construction and food service management, enhancing adaptability and project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Construction Subcontractor
GTZ Construction
Murfreesboro
2023.08 - Current
- Managed subcontractor teams, resulting in on-time project completion.
- Resolved conflicts between subcontractors, ensuring uninterrupted workflow.
- Facilitated communication among stakeholders to align project goals and expectations.
- Provided support during the installation process, troubleshooting any problems that arose during construction.
Food Truck Manager (night time)
La Nota Latin Street Food
Nashville
2020.12 - Current
- Juggled a high volume of orders during the dinner rush while ensuring every customer received their food as ordered.
- Supervised daily food truck operations and staff coordination.
- Managed inventory and ensured timely supply of ingredients.
- Developed and maintained customer relationships through excellent service.
- Trained new employees on food safety and operational procedures.
- Ensured compliance with health regulations and safety standards.
- Oversaw cash handling and daily financial reconciliation processes.
- Collaborated with vendors to negotiate pricing and delivery logistics.
- Resolved customer complaints promptly while maintaining a professional attitude.
- Led regular staff meetings to align on service standards, promotions, and gather customer feedback.
- Monitored quality control throughout the entire process from order taking to serving the final product to customers.
- Developed and implemented strategies to increase sales at food truck events.
- Designed promotional materials, including flyers and posters, to attract customers at events.
ceramic tiler
LL Gamaliel Construction
Murfreesboro
2017.07 - Current
- Installed ceramic tiles for residential and commercial projects with precision.
- Prepared surfaces by cleaning and leveling to ensure optimal tile installation.
- Mixed and applied adhesive materials to maximize tile adhesion and longevity.
- Collaborated with project managers to clarify and fulfill client specifications.
Lot Associate
Home Depot
Smyrna
2019.06 - 2020.12
- Loaded cement bags, mulch, and other heavy merchandise onto carts for efficient delivery to customers in parking lot.
- Assisted customers in locating their vehicles using ticket information or descriptions, improving customer satisfaction.
- Directed traffic in the parking lot to ensure safe flow of vehicles entering and exiting the premises.
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Resolved customer complaints promptly and professionally.
- Expressed gratitude to customers upon departure, enhancing overall customer experience.
- Provided support during seasonal sales events to optimize customer service.
- Performed routine maintenance on equipment used in the parking lot such as snow blowers, brooms, and shovels.
- Assisted other departments to ensure a smooth shopping experience for customers.
Education
High School Diploma -
La Verge High School
La Verge, TN2019-05
Bachelor of Science - Construction Project Management
Middle Tennessee State University
Murfreesboro, TN2026-04
Skills
- Construction scheduling
- Project management
- Quality control
- Resource allocation
- Supply chain management
- Client management
- Stakeholder engagement
- Team leadership
- Time management
- Conflict resolution
- Effective communication
- Finishing techniques
Languages
Spanish
Full Professional
Portuguese
Elementary
Certification
- venetian plaster certification- Miami
Timeline
Construction Subcontractor
GTZ Construction
2023.08 - Current
Food Truck Manager (night time)
La Nota Latin Street Food
2020.12 - Current
Lot Associate
Home Depot
2019.06 - 2020.12
ceramic tiler
LL Gamaliel Construction
2017.07 - Current
High School Diploma -
La Verge High School
Bachelor of Science - Construction Project Management
Middle Tennessee State University