Dedicated professional with strong guest service skills and a focus on reservation coordination. Proven ability to thrive under pressure while maintaining high service standards.
Overview
3
3
years of professional experience
Work History
Head Hostess/Restaurant Server
The Rudder
05.2024 - Current
Managed reservations and seating arrangements to optimize guest flow and enhance dining experience.
Trained and mentored junior hostesses on customer service protocols and operational procedures.
Collaborated with kitchen and waitstaff to ensure timely service during peak hours.
Maintained cleanliness and organization of the host stand, ensuring a welcoming atmosphere for guests.
Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Managed dining area operations, maintaining cleanliness and organization to enhance overall guest experience.
Conducted daily opening and closing duties, ensuring compliance with health and safety regulations throughout operations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Hostess
Demos
12.2025 - 03.2026
Greeted and seated guests, ensuring a welcoming atmosphere and positive first impressions.
Coordinated with servers and kitchen staff to facilitate timely service during peak hours.
Handled guest inquiries and concerns promptly to maintain high service standards.
Monitored dining area cleanliness and organization, contributing to overall restaurant ambiance.
Developed strategies for improving seating arrangements, reducing wait times during busy periods.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Front of House Employee
Our Place Cafe
11.2023 - 05.2024
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed cash register operations, ensuring accurate transactions and efficient service.
Assisted in training new staff on cafe procedures and workflow standards.
Maintained cleanliness and organization of front-of-house areas to promote a welcoming environment.