Dynamic Assistant Manager at Maurices with a proven track record in employee training and conflict resolution. Expert in social media management and data analysis, driving brand engagement and identifying product trends. Committed to enhancing team performance and delivering exceptional customer service, fostering a positive retail environment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Maurices
Hendersonville and Chattanooga
07.2023 - Current
Supported staff training and onboarding processes for new employees.
Participated in team meetings, contributing ideas for process improvements.
Maintained up-to-date knowledge of company products and services.
Resolved conflicts between team members effectively.
Organized training sessions for new hires to familiarize them with the workplace environment.
Developed and managed content for brand social media channels.
Analyzed data from the POS system to identify trends in product popularity and profitability.
Operated thePOS system to process transactions quickly and accurately.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Station Camp Highschool
Gallatin, TN
05-2025
Skills
Customer service
Employee training
Team building
Conflict resolution
Social media management
Data analysis
Communication skills
Problem-solving
Marketing tactics
Staff management
Retail operations
Affiliations
Played soccer my whole life and was on my high school girls soccer team
enjoy creating art and writing
Accomplishments
Apart of the National Spanish Honors Society in Highschool