Isabella Principe
Knoxville
Summary
Dynamic healthcare professional with extensive experience at UT Medical Center, excelling in patient care and clinical documentation. Proven ability to enhance team collaboration and streamline processes, ensuring optimal patient outcomes. Skilled in emergency response and critical thinking, consistently delivering high-quality support in fast-paced environments.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
CNA
UT Medical Center
knoxville
01.2024 - Current
- Assisted nursing staff with clinical tasks including removal of Foley catheters and IVs, wound care assistance, and bladder scans.
- Cross-trained as a Health Unit Coordinator (HUC), assisting with unit communication, patient chart management, and coordinating with clinical staff.
- Participated in training new staff on protocols and patient care practices.
- Assisted patients with daily living activities and personal hygiene needs.
Medical Assistant
Cole Neuroscience Center
05.2025 - 12.2025
- Assisted neurologists with in-office procedures, including skin biopsies and Botox injections for neurological conditions.
- Coordinated and scheduled diagnostic imaging including MRI and PET scans, ensuring proper documentation, insurance authorization, and patient preparation.
- Managed high-volume patient communication, including reviewing voicemails, returning patient calls, and addressing clinical questions or routing concerns to providers.
Life Guard
North County Aquatic Complex
Jupiter
01.2018 - 01.2021
- Conducted water tests to ensure safe PH and chemical levels
- Monitored pool and surrounding areas to ensure patron safety
- Educated new employees on proper company protocol and procedure in case of emergency
- Instructed swim classes to children ages 2-7 to develop proper breathing techniques and confidence in the water
- Supervised aquatic events
Sales Associate
Jupiter Apparel
Jupiter
01.2019 - 01.2020
- Trained and developed associates
- Communicated effectively with senior management
- Maintained product/vendor knowledge
- Resolved customer issues/complaints
- Replenished merchandise
- Handled cash transactions
- Followed correct protocol in shop lifting circumstances
- Tagged Merchandise
- Oversaw correct usage of point of sale system
Education
Bachelor of Arts And Science - Psychology
University of Tennessee
Knoxville, TN05-2025
Skills
- Emergency Response
- Time management
- Organization/prioritization
- Technical literacy
- Clinical documentation
- Decision-making/problem-solving
- Critical thinking/analysis
- Interpersonal communication
- Teamwork/collaboration
- Detail oriented
- Patient care
- Critical thinking
Certification
- CPR & First Aid
- WSI (Water Safety Instructor)
Leadership Experience
Kappa Delta Sorority, Led on-campus recruiting efforts, Oversaw philanthropy/fundraising events
Timeline
Medical Assistant
Cole Neuroscience Center
05.2025 - 12.2025
CNA
UT Medical Center
01.2024 - Current
Sales Associate
Jupiter Apparel
01.2019 - 01.2020
Life Guard
North County Aquatic Complex
01.2018 - 01.2021
Bachelor of Arts And Science - Psychology
University of Tennessee