Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Ross

Chapel Hill

Summary

Service Advisor at Hyundai of Columbia with a strong work ethic and excellent communication skills. Enhanced customer satisfaction through effective scheduling and detailed service explanations. Proficient in dealership management software, optimizing service history tracking and fostering trust between customers and technicians. Proven ability to multitask in a fast-paced environment. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Service Advisor

Hyundai of Columbia
05.2023 - Current
  • Assisted customers with service inquiries, ensuring clear communication and understanding of vehicle maintenance needs.
  • Coordinated service appointments, optimizing scheduling to enhance customer satisfaction and operational efficiency.
  • Utilized dealership management software to track service history and streamline customer interactions effectively.
  • Provided detailed explanations of service recommendations, fostering trust and transparency between customers and technicians.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.

Executive Assistant to the CEO

RMG Erectors and Constructors
06.2024 - 09.2024
  • Coordinated executive schedules and prioritized appointments to optimize time management.
  • Managed communication between departments to streamline information flow and enhance collaboration.
  • Developed and maintained filing systems to ensure easy access to critical documents and data.
  • Organized travel arrangements, including itineraries and accommodations, for seamless business trips.
  • Conducted research to provide executives with relevant insights for informed decision-making processes.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Education

Bachelor's in Finance - Business

Middle Tennessee State University
Murfreesboro, TN
05-2025

Skills

  • Customer service
  • Strong communication skills
  • Computer skills
  • Multitasking and organization
  • Strong work ethic
  • Goal-oriented mindset

Timeline

Executive Assistant to the CEO

RMG Erectors and Constructors
06.2024 - 09.2024

Service Advisor

Hyundai of Columbia
05.2023 - Current

Bachelor's in Finance - Business

Middle Tennessee State University
Isabella Ross