Isabella Whitten
City Of La Follette
Summary
Results-oriented team member trainer with expertise in enhancing shift operations and training new hires. Strong attention to detail and adaptability ensure smooth workflow and customer satisfaction, contributing to a positive work environment.
Overview
4
4
years of professional experience
Work History
Team Member Trainer
Tacala Companies
08.2024 - Current
- Helped train new hires and implemented ideas to help shifts run smoother.
- Collaborated with team members to optimize store operations and promote a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Plenty of experience handling customers and answering questions.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
02.2022 - 07.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment efficiently while adhering to food safety and hygiene standards.
- Collaborated with team members to maintain smooth operations during peak hours, enhancing workflow efficiency.
- Assisted in training new crew members on menu items, procedures, and customer service protocols.
- Managed inventory levels by restocking supplies and minimizing waste through effective product rotation.
- Maintained cleanliness of dining area and kitchen, contributing to positive dining experiences for guests.
Education
High School Diploma -
Campbell County High School
City Of La Follette, TNSkills
- Customer service
- Customer complaint resolution
- Team leadership
- Inventory management
- Merchandise restocking
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Conflict resolution
- Patience and composure
Timeline
Team Member Trainer
Tacala Companies
08.2024 - Current
Crew Member
Bojangles' Famous Chicken 'n Biscuits
02.2022 - 07.2024
High School Diploma -
Campbell County High School