Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Accomplishments
Certification
References
Generic

Isacc Cole

Sparta,TN

Summary

Self-disciplined military officer with demonstrated success in leading tactical operations. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced weapons systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking employee enthusiastic about learning about any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Case Manger

Tennessee State Department
2024.03 - Current
  • Salary (51,000)
  • Monthly (3,600)
  • Hours per week (37.5)
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Second Lieutenant (National Guard)

U.S. Army
2023.12 - Current
  • Salary (10,110.87)
  • Monthly (641.96)
  • Hours Varies on drill scheduled (16 hours)
  • Demonstrated leadership prowess through successful completion of Reserve Officer Training Corp (ROTC) and subsequent commissioning as a Second Lieutenant in the Military Police
  • Exhibited adeptness in crisis management and decision-making, ensuring swift and effective responses to security challenges while upholding military regulations and safety standards
  • In progress of completing Military Police Basic Officer Leadership Course (4/14/24 – 8/14/24)
  • Earning over 900 hours of DoD Law Enforcement Hours.
  • Leads a team of 41 personnel for successful completion of vital missions, ensuring safety and effectiveness in operations.
  • Enhanced team performance by implementing efficient communication and decision-making strategies.

Sergeant In Training (National Guard)

U.S. Army
2020.10 - 2023.12
  • Salary (7,563.87)
  • Monthly (480.24)
  • Hours (16) depends on the drill scheduled
  • Trained and mentored fellow soldiers, assisting them in understanding Army doctrine and tasks
  • Managed the supply room, efficiently distributing gear and equipment
  • Demonstrated leadership skills through team building and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Delivery Driver

FedEx Ground
2020.10 - 2022.01

Yearly (31,200)

Monthly Salary (2,600)

Hours (40)

  • Assisted with loading and unloading trucks when needed, demonstrating teamwork within the shipping department.
  • Participated in regular safety meetings, contributing ideas for process improvement and risk mitigation.
  • Coordinated with dispatchers efficiently obtaining necessary route information updates related various pickup/drop-off locations.
  • Communicated clearly customers regarding their expectations concerning delivery timelines addressing concerns professionally courteously.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.

Enlisted Military Police National Guard)

U.S. Army
2017.03 - 2020.09
  • Yearly Salary (6,439.29)
  • Monthly Salary (408.84)
  • Hours 16 month depends on drill scheduled
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
  • Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Served as a liaison between military units during joint training exercises or missions, facilitating seamless coordination among diverse groups of service members.
  • Assisted in coordinating disaster relief efforts following natural disasters or other crises, providing critical support to affected communities.

Package Handler

UPS
2016.09 - 2018.05
  • Yearly Salary (16,320)
  • Monthly Salary (1,340)
  • Hours (20 per week)
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Education

Basic Officer Leadership Course - Military Police

Fort Leonard Wood
Fort Leonard Wood, MO
08.2024

Bachelor of Arts - Sociology Criminal Justice And Criminal Law With Military Science And Leadership

Tennessee Technology University
Cookeville, TN
12.2023

High School Diploma -

White County High School
Sparta, TN
05.2018

Skills

  • Interpersonal and Communication Skills
  • Analytical and Critical Thinking
  • Cultural Sensitivity and Diversity Awareness
  • Technology Proficiency (Computers, Microsoft Office, Google)
  • Physical Fitness and Self-Defense
  • Attention to Detail
  • Emergency Response and First Aid
  • Teamwork and Collaboration
  • Leadership Skills
  • Adaptability and Flexibility
  • Highly Motivated
  • Defensive Driving Skills
  • Firearms Proficiency (M-4, M-17, MK-19, M2 .50 CAL)
  • Verbal Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Case Manger

Tennessee State Department
2024.03 - Current

Second Lieutenant (National Guard)

U.S. Army
2023.12 - Current

Sergeant In Training (National Guard)

U.S. Army
2020.10 - 2023.12

Delivery Driver

FedEx Ground
2020.10 - 2022.01

Enlisted Military Police National Guard)

U.S. Army
2017.03 - 2020.09

Package Handler

UPS
2016.09 - 2018.05

Basic Officer Leadership Course - Military Police

Fort Leonard Wood

Bachelor of Arts - Sociology Criminal Justice And Criminal Law With Military Science And Leadership

Tennessee Technology University

High School Diploma -

White County High School

Taser X26

Pepper sprayed certified

Combat Life Saving Training

Accomplishments

  • Achieved Air Force Achievement Medal through effectively helping with COVID Task Force.
  • Achieved Humanitarian Medal through effectively helping with the States through Riots, COVID, Civil Unrest.
  • Supervising a platoon 41 soldiers .

Certification

Taser X26

Pepper sprayed certified

Combat Life Saving Training

References

Available upon request

Isacc Cole