Isaiah Aric
Smyrna
Summary
Dynamic Senior Office Manager at Aspen Dental with a proven track record in enhancing office efficiency through innovative software solutions. Skilled in budgeting and fostering team collaboration, I successfully reduced operational costs while boosting employee engagement. Adept at conflict resolution, I ensure a harmonious work environment that drives productivity and satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Office Manager
Aspen Dental
06.2023 - Current
- Implemented new software solutions that increased overall office efficiency and productivity levels.
- Coordinated logistics for events and meetings to ensure seamless execution without any glitches or delays.
- Boosted team morale and engagement through regular feedback, recognition programs, and team-building activities.
- Maintained an organized filing system for easy access to critical documents and streamlined record-keeping practices.
- Managed the resolution of any conflicts or employee concerns promptly, resulting in a more harmonious work environment and higher overall job satisfaction rates.
- Reduced operational costs with meticulous budget planning, monitoring, and resource allocation.
- Optimized office space utilization by reorganizing workspaces for better efficiency and collaboration.
- Managed multiple projects simultaneously to ensure timely completion while maintaining high-quality standards.
Micro Market Director Premium Sales
Best Buy
05.2018 - 05.2023
- Enhanced customer satisfaction with the development of innovative product offerings and services.
- Boosted sales performance by identifying and targeting high-potential market segments.
- Increased market share by developing and implementing strategic marketing plans.
- Fostered a culture of continuous improvement by encouraging team members to seek out opportunities for personal and professional growth.
- Developed comprehensive training programs for new hires, ensuring a skilled workforce capable of achieving business objectives.
- Played a pivotal role in driving organizational change by effectively communicating new strategic direction to team members and stakeholders throughout the business.
- Strengthened brand reputation through consistent messaging and adherence to company values.
Team Leader
Target
10.2017 - 05.2018
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Bachelor of Computer Science - Computer Science
Columbia State Community College
Franklin Tn05-2018
Skills
- Office administration
- Document management
- Scheduling proficiency
- Budgeting expertise
- Meeting coordination
- Customer service
- Clear oral/written communication
- Organizational skills
- Relationship building
- Billing
- Employee supervision
- Data entry
- Office management
- Operations management
- Scheduling
Accomplishments
- Supervised team of 15 staff members.
- Investigated, identified and reconciled account discrepancies totaling 22% in company savings.
Languages
English
Native or Bilingual
Timeline
Senior Office Manager
Aspen Dental
06.2023 - Current
Micro Market Director Premium Sales
Best Buy
05.2018 - 05.2023
Team Leader
Target
10.2017 - 05.2018
Bachelor of Computer Science - Computer Science
Columbia State Community College
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