Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer
Internship
Timeline
Generic

Itzel Yaritzye Juarez Cordova

Memphis

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue by identifying new opportunities and optimizing sales processes.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Sales Representative Team Leader

Metro by T-Mobile
Memphis
03.2023 - Current
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Reviewed monthly performance against targets set by management team.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Led a team of sales representatives to achieve daily sales targets.
  • Trained new staff on product knowledge and customer service techniques.

Education

Bachelor of Science - Health Sciences

University of Memphis
Memphis, TN
08.2019 - 05.2023

Skills

  • Team leadership
  • Effective communication
  • Sales strategy
  • Customer engagement
  • Upselling techniques
  • Customer service
  • Negotiation tactics
  • Staff training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Medical Assistant Certification
  • Phlebotomy Certification

Volunteer

Patient Experience Volunteer
Regional One Health | Memphis, TN

  • Visited patient rooms to assess patient satisfaction and gather feedback regarding their hospital experience.
  • Addressed patient concerns by identifying issues and communicating with appropriate staff to help provide timely solutions.
  • Maintained professionalism, empathy, and confidentiality while interacting with diverse patient populations.
  • Collaborated with healthcare staff to improve patient comfort, communication, and overall quality of care.

Internship

Medical Assistant Intern
LifeDoc Health | Memphis, TN

  • Assisted healthcare providers with patient care by preparing exam rooms and ensuring a clean, organized clinical environment.
  • Obtained and documented patient vital signs, medical history, and chief complaints prior to provider evaluation.
  • Supported patient intake, scheduling, and medical documentation while maintaining confidentiality and professionalism.
  • Assisted with routine clinical procedures and provided patient support to ensure comfort and efficient care.

Timeline

Sales Representative Team Leader

Metro by T-Mobile
03.2023 - Current

Bachelor of Science - Health Sciences

University of Memphis
08.2019 - 05.2023
Itzel Yaritzye Juarez Cordova