Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ivana Garcia

Cleveland

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Make up Artist

Self Employed
Cleveland, TN
01.2021 - Current

• Collaborate with fashion creatives, photographers, designers, stylists, and modeling agencies to create makeup looks that align with project mood boards and creative direction.
• Manage multiple projects while meeting strict deadlines and maintaining exceptional quality standards.
• Educate clients on skincare and makeup products while providing personalized beauty tips and recommendations.
• Deliver exceptional customer service and build long-term client relationships through professionalism and communication.
• Work with high-profile clients while maintaining confidentiality and professionalism.

• Maintain a clean, organized, and sanitary workspace while following industry standards.
• Recognized through publication in seven international fashion magazines and featured in two industry articles.

  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.

Sales Advisor

H&M
Chattanooga, TN
01.2021 - 2022
  • Assisted customers in identifying and selecting merchandise to enhance shopping experience.
  • Managed inventory levels, ensuring product availability and timely restocking on sales floor.
  • Maintained visual merchandising standards in alignment with H&M brand guidelines.
  • Processed transactions accurately while handling cash and electronic payments efficiently.

Sales Associate

Forever 21
Chattanooga, TN
08.2018 - 01.2021
  • Assisted customers in selecting products and provided exceptional service to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
  • Organized merchandise displays to optimize visual appeal and drive product engagement.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Participated in training new employees on operational procedures and customer service standards.

Education

Esthetician License - Esthetics

Chattanooga State Community College
Chattanooga, TN

Skills

  • Client consultations
  • Relationship building
  • Problem-solving
  • Customer service
  • Bilingual english and spainsh

Accomplishments

  • Selected as Lead Volunteer Makeup Artist for a beauty pageant, coordinating and delivering makeup services for contestants (2025).
  • Provided professional makeup artistry for the Lux Style Fashion Show and AVA Fashion Show.
  • Recognized for makeup artistry and professional achievements through features in VoyageATL (2025) and Bold Journey (2026).

Timeline

Make up Artist

Self Employed
01.2021 - Current

Sales Advisor

H&M
01.2021 - 2022

Sales Associate

Forever 21
08.2018 - 01.2021

Esthetician License - Esthetics

Chattanooga State Community College
Ivana Garcia