Ivonne Ayuso
Memphis
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
20
20
years of professional experience
Work History
Religious Education Assistant
Saint Francis of Assisi Church
Cordova, TN
10.2024 - Current
- planned and oversighted of the parish religious education program, including sacramental preparation
- facilitated parent and catechist meetings, retreats, and workshops
- ordered books and supplis
- set the calender for catechismal programs and events
- Communicated effectively with parishioners regarding the catechetical process and programs
- conducted annual registration process
- Maintained records of attendance and participation in catechetical programs and celebrations of sacraments
- maintained records of achievement for catechists that include participation in all safe environment requirements, parish, and Diocesan catechetical formation events, and applicable certification processes.
- participated in diocesan and parish staff meetings, coordinated catechetical ministry with other ministries
- organized celebration of the sacraments for youth, children,and their parents
- evaluated and selected catechetical resources(texts, materials, etc.) utilizing diocesan norms and policies
- recruited, trained, supervised, and evaluated catechists and support staff.
- supported and developed catechists by leading catechist training and providing catechetical resources
Secretary
Delgado's Heating and Air
Memphis, TN
02.2010 - Current
- Fielded incoming calls and took detailed messages.
- Scheduled appointments, meetings, and conferences.
- Ordered materials for different job sites.
- Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals.
- Developed positive customer relations with new clients and customers.
- Kept books for tax purposes
Office Manager
Angel Tire Shop
Memphis, TN
09.2008 - 08.2023
- Created detailed budget reports to track expenses and identify cost-saving opportunities.
- Negotiated contracts with vendors to secure favorable pricing for new and used tires.
- Kept all the permits up to date
- Paid taxes
Restaurant Manager
Pico's Mexican Grill
Memphis, TN
04.2007 - 07.2011
- Maintained compliance with health code and sanitation requirements.
- Built strong rapport with vendors to help negotiate favorable prices on food products.
- Maintained accurate financial records by overseeing cash handling procedures during shift changes or nightly closeouts.
- Ensured compliance with local health department regulations regarding food handling and sanitation practices.
- Negotiated contracts with vendors for food, beverage, and other supplies.
- Conducted regular inventory assessments to prevent overstocking or shortages of key ingredients.
- Kept books for tax purposes
- Kept all permits up to date
Cleaning Manager
University Cavanna Apartments
Memphis, TN
03.2008 - 06.2010
- Kept list of apartments to clean before move-in and after vacancies.
- Cleared dirt, spills, or dust from carpets using steam or vacuum cleaners.
- Utilized proper sanitizing techniques to minimize infection and cross-contamination risks.
- Kept assigned areas spotless through routine cleaning.
- Cleaned target number of homes weekly to desired standard.
- Sanitized bathrooms regularly to prevent spread of germs and bacteria.
Cashier
Sam's Club
Memphis, TN
01.2009 - 02.2010
- Gave customers full attention and attended to their needs.
- Balanced cash drawer at beginning and end of each shift.
- Issued refunds and credits to customers and documented reasons.
- Addressed customer questions and complaints with professionalism.
Secretary
Graceland Manor Apartments
Memphis, TN
05.2006 - 12.2007
- Assisted prospective tenants with application process.
- Collaborated with legal counsel on eviction proceedings.
- Managed apartment community operations, including leasing, rent collection, and tenant relations.
- Sent emails with apartment updates.
Education
GED -
Southwest Community College
04.2013
Skills
- Good listener
- Scheduling coordination
- Conflict management
- Staff training
- Database administration
- Multitasking
- Budget administration
- Goal setting
- Problem-solving
- Time management
Language
Spanish Native
English Fluent
Timeline
Religious Education Assistant
Saint Francis of Assisi Church
10.2024 - Current
Secretary
Delgado's Heating and Air
02.2010 - Current
Cashier
Sam's Club
01.2009 - 02.2010
Office Manager
Angel Tire Shop
09.2008 - 08.2023
Cleaning Manager
University Cavanna Apartments
03.2008 - 06.2010
Restaurant Manager
Pico's Mexican Grill
04.2007 - 07.2011
Secretary
Graceland Manor Apartments
05.2006 - 12.2007
GED -
Southwest Community College