Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Ivymae Joy

Cleveland

Summary

Dynamic Pharmacy Clerk with proven problem-solving skills at Krogers Pharmacy, enhancing workflow efficiency and patient satisfaction. Expert in maintaining confidentiality and HIPAA compliance while accurately managing medication inventory. Recognized for optimizing operations and training new team members, contributing to a collaborative and productive pharmacy environment.

Overview

17
17
years of professional experience

Work History

Pharmacy Clerk

Krogers Pharmacy
03.2025 - Current
  • Manual pack, Semi Auto Pack, Induction , Cart Canister, Collusion (Smart Shelves), Manifest Area,


  • Stocked, labeled, and inventoried medication to keep accuate records.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Maintained compliance with safety protocols and regulatory guidelines consistently.
  • Processed transactions accurately using pharmacy management software.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
  • Enhanced pharmacy workflow efficiency by organizing medication inventory and restocking shelves as needed.
  • Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
  • Delivered medications to patients' homes when needed, ensuring access for those unable to visit pharmacy.
  • Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
  • Improved customer trust with confidential handling of sensitive health information.
  • Processed prescription orders to ensure timely fulfillment for customer satisfaction.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Verified patient information to correctly dispense medications.

DOMESTIC HELPER

Hung Wen Kay Wendeline
03.2009 - 01.2021
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.
  • Provided attentive childcare with age-appropriate activities to foster growth and development.
  • Established trust with employers through reliable performance in completing daily tasks efficiently.
  • Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
  • Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
  • Facilitated open communication between family members to address concerns or conflicts that arose within the household.
  • Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
  • Worked collaboratively with other household staff to ensure seamless coordination and support for the family's needs.
  • Improved household efficiency by managing daily schedules and organizing appointments.
  • Cared for pets by providing walks, feeding schedules, grooming assistance, and occasional veterinary visits when necessary.
  • Inspected utilities and appliances to detect possible issues requiring repair.
  • Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
  • Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Provided transportation services for children's extracurricular activities or appointments when needed.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Created a welcoming atmosphere for guests by keeping common areas tidy and setting up accommodations during their stay if needed.
  • Maintained lawn and outdoor property for house to appear 'lived-in.'
  • Coordinated home maintenance tasks like scheduling repairs or preventative measures for appliances and systems within the residence.
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed household finances by maintaining accurate records of expenses and budgeting accordingly.
  • Monitored digital security cameras for personal residential properties.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Maintained a high level of discretion when handling sensitive information related to the family's personal affairs or finances.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Maintained entire family's schedule and organized events.
  • Provided emotional support and companionship to clients.
  • Provided assistance with medication management.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Preserved patient safety by following safety protocols.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Monitored and reported any changes in clients' physical and mental health.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Coordinated appointments with medical professionals.
  • Participated in team meetings and staff training sessions.
  • Facilitated transportation to and from appointments.

Education

Elementary Education -

Agusan Colleges
04.2005

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Patient confidentiality
  • Supply restocking

LANGUAGES

filipino
English

Timeline

Pharmacy Clerk

Krogers Pharmacy
03.2025 - Current

DOMESTIC HELPER

Hung Wen Kay Wendeline
03.2009 - 01.2021

Elementary Education -

Agusan Colleges

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Ivymae Joy