Izaiyah Cumpian
Franklin
Summary
Adaptable professional with over 5 years of Retail specialist experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Ability to complete task on time in both individual and team settings. Leading with an all around development mindset and creation of a winning culture. Dependable and reliable, aiming to leverage my abilities to successfully fill the role at your company.
Overview
6
6
years of professional experience
Work History
Store Manager
Champs Sports
11.2023 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supported a team of 15+ members with a focus in personal development.
- Interacted well with external customers and internal customers to build connections and nurture relationships.
Assistant Manager
Champs Sports
12.2021 - 10.2023
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations with store manager to meet performance, quality and service expectations.
- Hire, train, and build an optimal team for peak retail seasons.
Sales Associate
Footaction USA
07.2019 - 11.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Associate of Arts - Business
San Jacinto College
Pasadena, TX06-2024
Skills
- Store operations oversight
- Personnel development
- Customer Service
- Effective communication
- Adaptability and good work ethic
Timeline
Store Manager
Champs Sports
11.2023 - Current
Assistant Manager
Champs Sports
12.2021 - 10.2023
Sales Associate
Footaction USA
07.2019 - 11.2021
Associate of Arts - Business
San Jacinto College
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