Summary
Overview
Work History
Education
Skills
Timeline
Generic
J Saranya

J Saranya

Sales and Marketing Administrator
Chennai

Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Sales and Marketing Administrator

GHCL Ltd
7 2017 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Travel arrangements (Air and Train Ticket booking ) Accommodation and Cab Arrangements
  • Schedule in-house and External events
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Created and updated records and files to maintain document compliance.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Established administrative work procedures to track staff's daily tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Customer interaction for payment collection and compliance

Secretary to the General Manager

Mohan Mutha Exports Pvt Ltd
11.2016 - 07.2017
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Maintained transaction security by verifying payment cards against identification.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Travel arrangements (Air and Train Ticket booking ) Accommodation and Cab Arrangements
  • Schedule in-house and External events
  • Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
  • Handled confidential information in professional manner.
  • Answered high volume of phone calls and email inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Front Office Executive

IMAGE CREATIVE EDUCATION
11.2015 - 11.2016
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintained office machines and equipment within budgets and contacted outside repair personnel to avoid productivity interruptions.
  • Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established administrative work procedures to track staff's daily tasks.

Front Office Executive

ZOE ADVERTISING
11.2011 - 10.2013
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintained office machines and equipment within budgets and contacted outside repair personnel to avoid productivity interruptions.
  • Updated reports, managed accounts, and generated reports for company database.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

BBA - Accounting And Business Management

ANNAI VIOLET
CHENNAI
04.2008 - 03.2011

Skills

    Spreadsheet development

    Scheduling and calendar management

    Database administration

    Customer relations and communications

    Meeting arrangements

    Office management

    Business administration

    Travel planning

    Administrative support

    Office administration

    Scheduling

Timeline

Secretary to the General Manager

Mohan Mutha Exports Pvt Ltd
11.2016 - 07.2017

Front Office Executive

IMAGE CREATIVE EDUCATION
11.2015 - 11.2016

Front Office Executive

ZOE ADVERTISING
11.2011 - 10.2013

BBA - Accounting And Business Management

ANNAI VIOLET
04.2008 - 03.2011

Sales and Marketing Administrator

GHCL Ltd
7 2017 - Current

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J SaranyaSales and Marketing Administrator