Jack Blackwell
Signal Mountain
Summary
Dynamic Intern with a proven track record at UNUM Group and Signal Mountain Golf and Country Club, adept in POS system operation and providing exceptional customer service. Specializes in efficiency, organization, customer service and professionalism. Excels in task prioritization and attention to detail, ensuring high standards of service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Scholar Intern
UNUM Group
05.2024 - Current
- Provide high quality transactional support to business areas with a keen focus on productivity, accuracy, and customer service.
- Develop effective partnerships and work effectively with various areas as needed.
- Operate as a team player which includes backing up peers, constructively addressing conflict and giving/receiving feedback.
- Networking and expand professional development through job shadows and mentorship.
Pro Shop Attendant
Signal Mountain Golf and Country Club
08.2019 - Current
- Provided superior customer service by greeting customers warmly, engaging them in friendly conversation and addressing their inquiries promptly
- Operated point-of-sale system efficiently to process payments, returns and exchanges
- Developed an extensive knowledge of golf equipment brands, features and benefits for customers' convenience
- Assisted customers in selecting merchandise, including providing product knowledge and offering suggestions
- Assisted other departments when necessary such as helping unload deliveries or restocking shelves after promotional events
- Inspected incoming orders for accuracy prior to stocking shelves
- Uphold high standards of customer service during peak sales periods
- Performed daily opening and closing duties such as counting the register drawer and preparing bank deposits
- Demonstrated proficient cash handling skills to accurately process customer transactions
- Maintained a clean, organized and inviting Pro Shop atmosphere
Education
No Degree - History
University of Tennessee, Chattanooga
Chattanooga, TNAssociate of Science - Mechanical Engineering
Northeast Alabama Community College
Rainsville, AL05-2026
Skills
- Computer skills (word, excel, teams)
- Complex problem-solving
- Time management
- File and document management
- Administrative support
- Team support
- Data interpretation
- Task prioritization
- Customer service
- Organizational management
- Staff management
Additional Information - Note
I have recently been in the process of transferring to Northeast Alabama Community College from UTC; I am planning on changing my educational path from History to pursuing a bachelors degree in Mechanical Engineering. Once I complete an A.S. in Engineering at Northeast, I will then transfer back to a four year institution to complete a bachelors in Engineering.
Timeline
Scholar Intern
UNUM Group
05.2024 - Current
Pro Shop Attendant
Signal Mountain Golf and Country Club
08.2019 - Current
No Degree - History
University of Tennessee, Chattanooga
Associate of Science - Mechanical Engineering
Northeast Alabama Community College
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