Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack D. Webster

Morristown

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Associate to Submission Coordinator

Accenture
11.2012 - 05.2025
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Entered data, generated reports, and produced tracking documents related to billing.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Built highly-efficient team through ongoing coaching and professional development opportunities.

Regulatory Operation

Accenture
11.2008 - 11.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales Associate

Fruit Flowers
11.2006 - 09.2007
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to achieve monthly sales targets.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Sales Associate

Swarovski Crystal
07.2006 - 10.2006
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Notified Club Members of sales promotions and events to drive store traffic and increase sales volume.
  • Managed efficient cash register operations.
  • Managed opening and closing shifts with precision.

Education

BA - English Literature

Temple University
01.2008

Skills

  • MS Office
  • Project Management
  • Customer service
  • Client relationship management
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Leadership qualities
  • New hire training
  • Client engagement
  • Product knowledge
  • Verbal and written communication

Timeline

Associate to Submission Coordinator

Accenture
11.2012 - 05.2025

Regulatory Operation

Accenture
11.2008 - 11.2012

Sales Associate

Fruit Flowers
11.2006 - 09.2007

Sales Associate

Swarovski Crystal
07.2006 - 10.2006

BA - English Literature

Temple University
Jack D. Webster